67 669 Verified Client Reviews |
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Fantastic MatchAbsolutely loved the presentation of the goods and the colour and condition of my hair after was salon good. I am looking forward to my next box 0 of 0 people found this review helpful. Did you? |
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Good coverageI am pleased with the color and coverage. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLucille - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Perfect Color!Easy to apply with understandable directions and tips. Kudos to eSalon representative who tweaked the color to match my natural color! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Brunettes Best BuyFull coverage on greys & I’ve received so many compliments since I started with esalon 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAshley- Thank you for taking the time to provide us with such wonderful feedback, and we are so happy to hear that you are loving your eSalon color and personalized experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Great match!I am so impressed with the color that was created for me! I used it only on my roots and the color blends with the rest of my hair so well! I absolutely love the overall color! I also love the pink box with all the goodies inside to help the process go smoothly! The shampoo and conditioner samples were also a bonus! Thank you! Kim 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly- Thank you for your wonderful feedback! Our team of licensed colorists enjoy being able to formulate the ideal shade for our clients at home, and are always happy to help make any adjustments to your color to achieve your desired results. We are so excited to continue working with you! |
OrangeTurned my hair a horrible shade or orange.... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCrystal - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Awful have ended up with two toned hair even though followed instructionsI followed exactly the instructions and I now have darker roots and patches of lighter colour in some areas. The roots/ends separate bottles, used one half of each with one bottle of developer as per printed instructions. There is also only one shampoo/Conditioner and my hair is quite dry and stringy, so as a result have to keep my hair tied up until I can get it fixed, which will cost a fortune! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlma C. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not sureEsalon has given me what i wanted. I think the colour is not suiting me. I find that my hair looks dirty rather then fresh and bouncy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJillian - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Nice colour but seriously damaged my hairInitially I loved the colour but somehow after using this brand my hair became dry and started to break. I’m really upset because I hoped for salon like quality not over the counter dye box. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMagdalena R.- Thank you for taking the time to share your feedback with us.! We are sorry to hear you have been experiencing hair damage since using our hair color. This is a very unusual reaction. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Doesn't cover my greysI tried 3 times and still didn't get grey coverage. Took your advise and everything. You also have a 100% satisfaction but no one ever reached out to me granted I emailed with my issues 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrooklyn - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |