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Custom Colour Set
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67 658 Verified Client Reviews |
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Not as expectedComplicated and messy process compared to box dyes. The " roots" mixture when finishing at the end was so strong smelling.. It nearly made me pass out and there was no way i could leave it on my hair or continue to massage for 2-3 minutes because the fumes were so strong that it made it difficult to breathe. And couldn't find anywhere staying to be prepared for that it would've opened a window. Plus, didn't cover greys very well. Packaging doesn't say how long coloring should last either. On the plus side, the color looks good so far and hair doesn't feel super dry. Also 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsC.N. - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Order not as requested.I'm a mother so coloring my hair and even having the time to is a treat. I colored my hair today and it's not what I requested. My gray roots are still visible. My hair that should be soft black is brownish. I requested a non brassy tolerant full coverage for my gray soft black. That is not what I received. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoanna - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Not satisfied with Custom colourI bought ammonia free custom colour. I believe bleach is used in making custom colour. When I colour it damage and burn my hair. I am really disappoint with my purchase my damaged hair take months to recover. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMs. Gul - We never like to hear that our customers are unhappy with their results, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get your hair where you want it to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
First time use-fab resultI was a little sceptical about colouring my hair and it took some persuasion from my daughters. I’m in my 60’s and my hair had become lighter over the years, the tones of grey/silver along with the colour tinge from straightening made my hair look really brassy. Today I received my first order and decided to try it out straight away. The result was amazing and my colour looks so natural. I’m so pleased with it. Instructions were simple to follow so thank you Esalon I’m now looking forward to my regular orders. 1 of 1 people found this review helpful. Did you? |
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Great results and so easy to useLove how simple hair color is with this kit. Results came out great too! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBianca - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate your sharing and Happy Coloring! |
Love it. Great color.Great Color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTracy - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your customized color! We look forward to the next opportunity to delight you! |
Finally found it!Since going brunette two years ago, I was never happy with the color I purchased from Sallys. I tried them all; brands and developers. Finally, finally, I found a color that I love and feel good about going from blonde to brunette, Love, love the rich color and shine I receive. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStacey - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
I love this so far.I'll keep an eye on my roots. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsValeisha - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Unsuccessful resultThis product did not take to my natural hair or on my greys. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDemelza W. - We’re so sorry to hear that you were disappointed by the results of your colour application. Our Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Our Colour Experts will be in contact via email and will be happy to assist in this process. We truly appreciate your feedback. |
LoveHair looks great 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAdriana - We're thrilled to hear that you're enjoying your custom color. We look forward to our next opportunity to delight you! |