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Custom Colour Set
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67 740 Verified Client Reviews |
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HairHair colour is lovely and my hair feels healthy 0 of 0 people found this review helpful. Did you? |
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Beautifully mixedThe box is beautiful and so is the product. I got the color combo that I requested and you can change up your shade without hassle. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicole - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
awaiting answersTyping as I sit with color atop my head, looking for some answers from eSalon. I have used and recommended eSalon for years ... had great results at a reasonable price, with minimal issues. Until the past few months. This color set seems like what I had used successfully for years, but I nervously await results. Last color application, and a few prior to that, have been very different. The color itself was different ... lighter, different consistency, less viscous maybe? And my hair did not look the same. I've had two satisfying conversations with eSalon about the issues (bottom line, my hair color didn't look as good or the same). It seemed that there were manufacturing problems, but that's a guess. Consumers coloring their own hair don't like to guess. Wish me luck as I don't want to make a change. 45 of 48 people found this review helpful. Did you? |
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Response From Our ExpertsHey Landa! We truly appreciate your feedback! Upon reviewing your profile, we see that you've been working with one of our Color Experts to resolve your concern. Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Perfect ColorMy color is absolutely perfect, and continues to perform better than my salon color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristen - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Excellent productLoved my first color set! Complete kit came with easy instructions, pleasant smell, and voila...the results were lovely and natural, like a professional did it. Will purchase again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMai - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate your sharing, and Happy Coloring! |
Nice color but gray wash of quicklyThis time I did everything right and I love the color but still it doesn’t cover my greys in front so we’ll. After 2-3 washes I already see a difference in color and greys are coming 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAga - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
I had requested the color to be a little too darker!However it was too dark! WaI had requested the color to be a little deeper however it was too dark! Want to change color for next shipment 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
CancelCancel my order 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsUma - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
natural colorI have gotten compliments on how natural my hair color is 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Beth! Thank you for your feedback. We are so happy to hear that you're receiving tons of compliments and enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Salon quality colourReally happy with my custom colour set! Convenient, salon quality colour leaving my hair silky and soft. Greys gone and shine returned. Wonderful! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTima - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color! We appreciate you sharing, and Happy Coloring! |