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Custom Colour Set
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67 740 Verified Client Reviews |
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Spot on colorAfter answering the questions during the order process, I just crossed my fingers hoping the color would be okay when it arrived. I was so pleased after using it for the first time. Beautiful rich color with no brassiness. Great grey coverage too! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMotor - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Needed Color Change a Success!I ordered what I thought was the right color, and it was not. I have stubborn greys and the color did not cover well. Yvette S. changed my formula and got it right! I really appreciate the fact that they made it right for me! Thank you so much for showing me that I can do my own hair at home! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRegina- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Very HAPPY with my new hair color formulaESalon and I worked together to tweak my original color to an even better color based on my request to have more red and blonde in my 8 level medium golden blonde. Although I would like even more blonde or highlights in my hair, in general am so very pleased with the outcome of this new formula. It is close to my hair color in my 20's and appears very natural. THANK YOU. 0 of 0 people found this review helpful. Did you? |
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Excellent Root coverageThe root process was very easy. Although my hair may be considered mid brown I asked for dark blonde and this seems perfect. 0 of 0 people found this review helpful. Did you? |
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KEEPS GRAYS AT BAYI was very skeptical and thought the price was high for this color, but so far the grays are not surfacing. It's only been 2 1/2 weeks so far, but there's not a stray gray anywhere and that's my main concern. It's much better than what I've been using. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTerri- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Wrong ColourMy plan said medium golden brown and and I have ended up with very dark brown flat hair with no golden tones at all. It looks awful and I am so unhappy. I expect something to be done as it has obviously not been done correctly. Jan Bullock 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsHi Jan! Thank you for contacting us. We are so sorry to hear that the color didn't turn out as expected. Please check your emails, your colorist will contact you to help you further. |
Embarrassing ColorAfter coloring my hair, following the directions, I had an obvious line where my greys had been. Where the grey was is now a reddish/brown, then a distinct line and then the brown color my hair should be. I colored it in coordination with a hair appointment and was mortified my hair looked like it did. My stylist asked what happened. And we can fix it now with damaging my hair. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Popped redI asked for an ash based color. It still turned red . Didn’t last longer than store bought color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsApril - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Amazing!My colorist has been incredible. Color is beautiful everytime. I feel good knowing I'm getting professional quality without the salon prices so my hair doesn't suffer. I love Esalon and recommend it to everyone. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChazee - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Salon experience at homeThe colour is a perfect match for me and it is so easy to apply. Great results without paying a fortune to go to town to a hairdresser. I love the products and the customer service is excellent! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsClare - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |