67 740 Verified Client Reviews |
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Very DisappointingI have coloured my hair many times and always do the safety tests . Since using this product my hair is dry and matted despite using a top quality conditioner. My scalp is also uncomfortable at times . The colour is also poor with elements of yellow and is patchy in places. I carefully followed all the instructions to the letter. Extremely disappointed and hope it grows out asap 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello John - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Fun in the sunLove the new color I tried. It gave me beautiful sun bleached highlights without the damage of the sun. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlysia - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Perfect color match!LOVE LOVE LOVE!! I also love the shampoo and conditioner that’s included In the kit. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmanda - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Exactly what I wanted!My custom color is perfect! My store bought color usually came out too dark and took a few days to fade down to the color I wanted. This was a totally different experience! The color looked great immediately after washing and styling. My hair looks much healthier too. Very happy I made the switch. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrenda - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Great results!The instructions were great and the color was perfect. Just what I was hoping for. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPat- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
I did it!I have never colored my own hair before. This made it so simple! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDennise - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Great productsLove my color sets. Perfect for me. Easy to use. Beautiful results! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngelina - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Colour preparation was exactly the one I described about.Very good colour match, exactly the tint I wanted . Nice packing. Less harsh than the box colours. 0 of 0 people found this review helpful. Did you? |
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Colour changeTook a gamble and edited my last colour too this bright shines reflective tones 0 of 0 people found this review helpful. Did you? |
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Looked patchy and didn't cover my greyI have some grey hairs, not too many but this colour didn't seem to cover them. I want to give e-salon another try and hope that it's better this time around. The packaging was gorgeous. I also worked with different timings until my greys were covered but it didn't seem to work and I'd prefer to have my hair dark brown without the mahogany. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Leanne! We are sorry to hear that your color didn't meet your expectations. Please check your emails, your colorist will be in touch to provide a solution. |