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Custom Colour Set
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67 740 Verified Client Reviews |
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They don’t covered my hair grayI applied the color and wait for 45 minutes and they don’t covered my gray hair, by other way my hair was so soft 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Waleska - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color way off ...While I had agreed to try this color .. I had not agreed to monthly auto ships . I will be returning this color and reporting the consonant to the Better business bureau . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWe’re so sorry to hear that your color didn't turn out as expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we would love to work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly value your feedback. |
Welcome to blorange.My hair looks like a basketball after using this product. The neutralizing rinse that I also bought? Does nothing to assist. It'd be funny if I didn't look like Tigger right now. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWe truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to assist! |
Color PerfectionLove this medium brown color….looks like my natural color and no grey streaks showing. I love it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoan- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Loving the color!!! Thank you!!!Thank you so much for blending my color! I am finally seeing the tone I want in my hair. You have done a great job at adjusting it to neutralize the redness in my hair and I just LOVE how it comes out every time!!! Thank you so much! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGema - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Fantastic colorThis is so easy to use, covers grey very well, and I get tons of compliments on my hair color! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
PerfectYou matched my hair perfect ! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLori- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
YOU WONT FIND THIS COLOUR ON THE HIGH STREETE HBecause is is as advertised, custom mixed ....... Chat with your colourist after trying out your colour. Too dark - lighten it please. Too light - darken it please. Would like a little more (or less) red, auburn, brown, golden infact he or she will take the time to chat and discuss other options. 0 of 0 people found this review helpful. Did you? |
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Not getting grey coverageI'm not getting the grey coverage, once i color it shows I've color everywhere, but once I wash out the color after 35 mins to 1 hr., it still shows grey around my face and temples. I've tried the spray Camo Mist copper strawberry and it just shows like I sprayed red dye around my temples, so I'm ordering another spray hopefully with more of a golden tone than just red dye, BUT IS THERE ANYTHING THAT CAN TAKE CARE OF THE GREW AROUND MY TEMPLES AND FACE THAT WILL LAST LONGER THAN 1 WASH??????????? 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSuzanne - We are sorry to hear that you were disappointed by the gray coverage of your recent color application and by the Camo Mist in your previous order. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not even close to dark brownThey adjusted it and it still is not 'dark' brown. They are playing games with loose definitions. Maybe they are trying to save on expensive ingredients like pigments. Go to the salon ladies. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |