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Custom Colour Set
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67 649 Verified Client Reviews |
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Order not receivedOrdered over 3 weeks ago! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - We're so sorry to hear your order hasn't arrived! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color broke in shippingColor broke open in shipping, leaked out, and damaged the contents of the box with my black hair color. I would like to receive a replacement of the color kit. The shampoo and conditioner were not damaged. This is the second time this has happened. Thank you 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenise - We're so sorry to hear your order arrived damaged! We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
LovelyEasy to apply and it's a lovely brown for my roots 0 of 0 people found this review helpful. Did you? |
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Altered colour to suit the natural changesPerfect colour to meet my needs. It blended well and looks fabulous. 0 of 0 people found this review helpful. Did you? |
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Exactly the color advertised online.Received the color expected based on the website details. A huge relief! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Lorna - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to our next opportunity to delight you! |
My hair colorI thought my hair color was just the right shade for me and it was a wonderful color I love everything about the color ⭐️⭐️⭐️⭐️⭐️ 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKeith - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love itI love esalon.. I am using it from last 3years. My hair looks very healthy and the color always turns out great.. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Preeti - Thank you so much for sharing your joy with us! We're so happy to hear that you've been enjoying your eSalon color over the years. We truly value your feedback and look forward to hearing from you again in the future. |
Not close to color I requestedI wrote to the colorist that I hated the color sent to me. It wasn't even close to the red shade I requested. Didn't get a response from the colorist so I want to cancel future mailings, but can't figure out how. What a waste of time and money! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Charlie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. We couldn't find any previous emails from you, but please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DarkIt was still too dark as ive asked for a lighter shade. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Stephanie - We truly appreciate your feedback! Upon reviewing your profile, we see that one of our Color Experts has emailed you to help resolve your concern in regards to going lighter. It looks like the email was sent on July 22nd, please check your inbox and get back to us at your earliest convenience. Please let us know if there is anything else we can do to help! |
Perfect!This color was perfect. It even grew out perfectly! It has not gotten brassy or dingy. I purposely picked a color that matched my natural hair so that I could let it grow out and stop coloring it altogether. I realize most women are here to keep coloring their hair, and if so, they have come to the right place, because eSalon’s hair color REALLY IS BETTER than store bought, including Sally’s!!! Whether you’re wanting to color regularly, or find a shade that lets you grow out your own color, eSalon is the best choice and I will always recommend them! It is SO HARD to find a color that doesn’t get ugly looking after a few weeks. And it’s almost impossible to try and match your own hair color! I am very impressed and happy. And if I change my mind about letting my natural color grow, I will definitely be right back here, to let eSalon help me pick out whatever color I’ve decided to try! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Tina - This kind of feedback is very rewarding. We are so very happy to hear that you are loving your customized eSalon color and your smooth results! We appreciate you sharing, and Happy Coloring! |