67 726 Verified Client Reviews |
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New ColurThe E salon team revised my colour at my request and this time I have much better coverage of my roots and much better colour overall. Thank you 0 of 0 people found this review helpful. Did you? |
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AmazingExcellent really happy love the colour 0 of 1 people found this review helpful. Did you? |
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Color was way darker than the first kitI was extremely happy with my first custom color purchase.However,the next kit that arrived for me was far darker than the beautiful red I had first custom ordered.I haven't re ordered because I don't want to have to pay for wrong color product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Went blackHave light brown hair with blonde highlights and wanted to go a medium brown for winter. Left this colour on for half the amount of time as stated on the instructions as it started to look really dark. Washed it out and it was black…so so bad will never order again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Lydia! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, your colorist has contacted you to help you further. |
Love ItI just got a chance to use my new custom color, a medium blonde, and I truly love it. The color is bright and flattering to my skin tone and eye color, I didn't realize how unflattering the gray was until I used this color. I will be ordering it again. The only thing I missed was that when I use to order color - years ago before going gray - the kit came with a brush and there wasn't one with this kit. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsKathleen - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Great productEasy to apply. Excellent coverage 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHolly - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
So easy to useGreat directions, so easy 0 of 0 people found this review helpful. Did you? |
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Perfect matchI absolutely love the results. The color was perfectly matched to the rest of my hair. Retouching my roots was so easy. The I instructions were simple and clear. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsYamileth - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Hit the copper balance perfectly!I just love the color. It's been over a year since I tried coloring on my own and I just wasn't happy with the strawberry blonde attempts at the salon. Also, with prices going up on everything, I thought I'd try coloring at home again. I'm so happy I did! It only took 30 minutes, so it saved me time AND money. :) 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsAimee - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Great colorJust what I wanted for a color! Only issue is it fades fairly quickly 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsIndira - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |