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Custom Colour Set
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67 649 Verified Client Reviews |
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ordered dark brown now im orangethe amonia about killed me i look like a brass lamp im to nervous of a person to go in publick with brassy hair.im sorry im not being mean. i dont remember dark colours smelling so strong of a,omia 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristine - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. Thanks again for sharing your feedback! |
This is amazing.This is the best. It brought back the natural color that had been dimmed by always being inside for my job. I feel like my natural self. I never thought I'd dye my hair, but this is beautiful. 8 of 10 people found this review helpful. Did you? |
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In lovePerfect color easy application, I managed to dye all my hair and besides easy it super hydrates the hair doesn't leave the wire dry 12 of 16 people found this review helpful. Did you? |
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Love my color!I've been trying to put color back into my hair.. Thanks to e salon, I finally achieved the look I've been wanting! Great Job on the formula... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTammy - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We look forward to blending your next color soon! |
Lovely locksAt 57 years of age I have been lucky in the hair department, I have thick naturally auburn hair which has darkened from ginger over the years. I have a two inch band of white hair around. Y hairline and have never dyed it before. The products were easy to use and my friend applied it for me, my only complaint is that in my opinion it was darker than I imagined and if I do it again I would like it a little lighter and more album not brown. Many thanks naomi West 0 of 0 people found this review helpful. Did you? |
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The hair color when mixed together foamed up all over my counter.I have used this product on and off since 2012. Not the same product. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSheri - We're truly sorry that our color did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation. Please check your inbox for more details. |
did not order - did not receive - did not receive creditI stopped my service in June 2021. In January 2022 I was sent, out ot the blue, a free color set due to order credits I had accumulated. One year after stopping my service, July 2022, I find my debit card was charged $33 for an order I did not place and it was mailed to an address that is no longer current. I called to complain, was told I would be credited the amount when it was returned, 2 months later still no credit. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSheila - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The color didn't take, and it damaged my hairThe color didn't take at all, it was a gorgeous plum while in use, but it washed out and left my hair brassy and frizzy, my opinion is it was old product. If there was a different type i might reapply to fix the mess it left... I'm very unhappy with the end result, i have to work with ugly hair now. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Terrific hair colorI absolutely love the color. It is exactly what I wanted, good gray coverage too. Be very careful using the stain guard not to touch your hair. 15 of 15 people found this review helpful. Did you? |
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I love my new colourI love my new colour, it's perfect. I cant stop looking at my hair thank you so much. It's very easy to use and the step by step instructions are great. 11 of 12 people found this review helpful. Did you? |