67 649 Verified Client Reviews |
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Still waiting for my colour to arrive!Placed an order on the 29th of September and today its 14th October still haven't received it and I've sent two messages to esalon and still haven't heard back from them I've been a customer over a year now I order every 3 weeks as I'm based in Ireland seems to he taking longer every time it's getting annoying now waiting . 0 of 0 people found this review helpful. Did you? |
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doesnt cover graythe product doesnt cover the gray hairs and faded out after two washes. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFrancesca - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Very niceNever seen this blonde before ! Very well done. Even if some of the greys are already peeking through, it's a much better product than what's on the market. 2 of 2 people found this review helpful. Did you? |
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Excellent coverageExcellent grey coverage. Lasted a long time. 2 of 2 people found this review helpful. Did you? |
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Love it!I'm in love with the color match. My grey, white, and silver patches disappear and blend in making my flat and dowdy hair look enhanced and fresh. The color looks so natural that no one even thinks it's color dyed. Since it's a perfect match to my natural hair I have virtually no demarcation or roots showing. Highly recommend eSalon. 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsShelby - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Great color mixI love that it covers my gray 100% 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsEgda - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your customized color! We look forward to the next opportunity to delight you! |
Custom color setGreat color and gray coverage. I will continue to order.I ordered the one that has no scent. 2 of 2 people found this review helpful. Did you? |
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Brown is way too dark for meBrown is still too dark for me I would much rather have a little lighter towards the gold tones 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Rose - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
CancelingDon’t like the color. Didn’t color my grey and coverage was not good. Think I will have to get it professionally done next time. Also made my hair look frizzy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Billie - We are sorry to hear that you were disappointed by your gray coverage and overall results of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
chameleonColor seems dark when first done, lightens thru washings. . .appears as different colors based on lighting. Iced Latte was ad name. .loved it. I will continue to use. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharon - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |