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Custom Colour Set
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67 798 Verified Client Reviews |
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Does not sufficiently cover graysI am not satisfied that the product colors the gray hair I have. Also leaves my hair kind of dry 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary- We’re sorry that you were unhappy with the gray coverage of your color. Since the color was not 100$ satisfactory, a member of our Color + Care Team has reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Custom colorLeft my hair feeling very soft, however, it didn't completely cover my gray - even though I left it on longer than recommended. A 4 of 4 people found this review helpful. Did you? |
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Response From Our ExpertsPatti- We’re sorry to hear that your hair color did not adequately cover the gray. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide better coverage. So we have credited your account for one complimentary hair color order. One of our representatives has reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Not anywhere closeI followed precise instructions, sent in pictures and everything. My hair went from a medium brown with gold tones to dark brown with auburn in it (I want to lighten just a tad). The color I picked was Golden Copper, so I knew there would be some red. Overall I would not recommend. Also made my hair very hard to dry and oily. Will be looking elsewhere. Lastly, if you have long hair not nearly enough shampoo or conditioner is included for one use. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsShana- Thank you for your review. We’re sorry that your color formulation came out darker than you were expecting and that your hair felt dry and oily. Since you were unhappy with your results, a representative has already refunded you for your color, per our Satisfaction Guarantee. We would love to hear any further feedback about how we can improve your eSalon experience. |
Neue FarbeIch bin total begeistert mit diese Farbe.Alles richtig nach den Anweisung gemacht..und wunderschöne Resultat !!!Genau das,was ich mich vorgestellt habe.Vielen Dank,!!!Mfg Ewa 1 of 1 people found this review helpful. Did you? |
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einfach superIch habe meine Haare zum ersten Mal mit den Produkten getönt.. ich bin sehr zufrieden. Jetzt warte ich ab, wie sich die Farbe in den nächsten Wochen veraendert 1 of 1 people found this review helpful. Did you? |
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Alles Super 👍Bin sehr zufrieden mit der der Haarfarbe. Hat alles super geklappt 👍😊. 0 of 0 people found this review helpful. Did you? |
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Farbbestellunggenau meine Wunschhaarfarbe. Schnelle Lieferung. Alles top. 1 of 1 people found this review helpful. Did you? |
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Color Set und persönliche HaarfarbeTolles Set - alles was zum Färben benötigt wird ist enthalten und sehr schön bis edel verpackt Kann ich bedenkenlos empfehlen !!! Die Färbung ist auch super gelungen,sieht einfach natürlich aus Schön Euch gefunden zu haben !!! 0 of 0 people found this review helpful. Did you? |
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Couleur ParfaiteJe suis ravis de mon achat, correspond à ma demande.Voir dans le temps comment la couleur évolue et combien de temps elle dure. Merci 0 of 0 people found this review helpful. Did you? |
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Erstes Mal bestelltGute ausführliche Erklärung und Anwendung. Farbergebniss wie gewünscht. 3 of 3 people found this review helpful. Did you? |