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Custom Colour Set
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67 649 Verified Client Reviews |
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3 weeks after colouring my hair has turned brassy red. What I wanted to avoid!3 weeks after colouring my hair has turned brassy red. This is what I specifically wanted to avoid and asked that I get a brown colour that remains true and does not turn red after exposure to the sun etc. And I do not want a darker or black colour - I want chestnut brown. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsRosalyn - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
So great!This is an awesome way to color your hair at home! The results are amazing and it's so much better than sitting in a chair for hours and spending hundreds of dollars! Working with an actual colorist is also great, my color came out a bit darker than I wanted so my colorist is making my next color a little lighter and I added the light set kit to give it some dimension! Awesome company!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLarissa - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Extra specialAs a novice to dyeing my hair at home I tried this because of excellent reviews and great prices. I am very happy with the Taylor made products the caring customer service and the personal touches. 0 of 0 people found this review helpful. Did you? |
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Did anyone even read the notes?Root colour was ok, but the length colour was vastly different, didn't match the top and turned me from blonde to fully copper. Was awful. Really angry that I had to go buy a bleaching kit to get back to blonde! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Rebecca! We are sorry to hear that you aren't happy with your hair color. Please check your emails, we have contacted you to help you further. |
Very happySoft natural color that conditions and lasts!!!! I REALLY like the tiny rinse too. They really work with you to try to find the right color for you. The first order wasn’t exactly what I liked (though my family loved it) But, the second one was right on target. 0 of 0 people found this review helpful. Did you? |
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Great Color MatchI am so pleased with the results. The color turned out beautiful and was such a good match. I had first used the esalon light kit. I was so scared to now cover them while using the root and refresher/ my first color order. The color turned out beautiful. My highlights still show. I am so thrilled. The best part is that I will not have to be at the mercy of the expensive salons. I am honestly so much happier with the results then when I go to the salon. 0 of 0 people found this review helpful. Did you? |
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Really Impressed!Wow this stuff is amazing. I have dark brown hair with red undertone and aways get orange or red roots but this gave me a nice natural look that covered my greys. Thank you so much! Will be purchasing again. 0 of 0 people found this review helpful. Did you? |
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Need more productI think it did a fantastic job but I still see red throughout my mid and ends . But you did an absolute amazing job on the color because my roots are exactly the color I wanted. Love it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTanna - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Not so pleasedI have been disappointed lately on my color. First after 8 days I have notice gray coming through, that's way to early. Second there just isn't any shine after the second wash. I know my order is coming up in Dec. but not sure if I will continue. 1 of 1 people found this review helpful. Did you? |
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Didn’t cover my gray.Unfortunately, the color was more red than I expected and it did not cover my gray. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsRobyn - We are sorry to hear that you were disappointed by the gray coverage and tone of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |