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Custom Colour Set
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67 649 Verified Client Reviews |
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Not working anymoreI've been using E Salon for years now, I really loved touching up my roots at home with it. I loved that E Salon does not damage your hair, and you can customize your own color. My problem is that the last few times, it did NOT cover all my grays, or color came out after few washes. This most recent time was bad. Halfway into the process, the dye turned warm and fizzy. It did NOT cover all my grays and I am disappointed. Discontinued my subscription and feel not only like I wasted my money, but also my hair because now I have to re dye it. Hope this issue gets fixed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNana - We are sorry to hear that you were disappointed by the gray coverage of your recent color applications. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not the best!Coverage on the majority of my hair is good but I can still see the grey showing through straight after colouring! The grey coverage was the reason I purchased but I'm not impressed with the results. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Caroline! We are sorry to hear that your grey coverage wasn't as expected. Please check your emails, we have contacted you to help you further. |
Pretty badOverall I found the color a bit hard to apply evenly, but that may have been my eye sight. It came out okay initially, but is fading really quickly. Then tonight, 3 weeks after coloring, there are streaks of hair color all over my pillow. Wtf? I do not use hair product or heat style, just shampoo and condition with the same stuff I've used for months so I can't explain why the color is bleeding everywhere now. Overall, I don't think I'd recommend this product and won't be reordering it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAshley - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Perfection!I wanted to find a way to message my colourist personally as I am so thrilled with the colour sent out to me. I was afraid I wasn’t very clear in expressing what I wanted but I coloured it yesterday & it’s exactly right! Thank you so much! 1 of 2 people found this review helpful. Did you? |
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Perfect!Love the products! I found out what color my hairstylist had been using before she quit doing hair and you were able to send it to me. Worked out great! Thank you! 1 of 2 people found this review helpful. Did you? |
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Love this productEasy to do. Delivered to my home very quickly. Color is absolutely perfect and it last longer than any over the counter product!!!! 1 of 2 people found this review helpful. Did you? |
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ColorI'm so impressed with Esalon. My hair never looked better. Such rich, beautiful tones. Highly recommend. 1 of 2 people found this review helpful. Did you? |
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Better than salon coloringI absolutely love the convince of coloring my own hair at home and the color is exactly what I wanted. Subscriber for life!! 1 of 2 people found this review helpful. Did you? |
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Love themThorough and Easy to understand directions. Color came out perfect 1 of 2 people found this review helpful. Did you? |
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beautiful colorI love my color it was right on thank you. 0 of 1 people found this review helpful. Did you? |