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Custom Colour Set
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67 649 Verified Client Reviews |
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Didn't cover the graysI followed the instructions exactly but was disappointed to see just as many grays in my part line as before my coloring. I started there so the commute should have been the most saturated in that area. Really wanted this to work. Back to the salon I go. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTonya - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
The colour was ok but nothing different than other brands that I have bought soPlus now I’ve just received notification of another order coming to me and I did not place an order and I’m trying to stop the order and get my money back but it’s difficult to negotiate the site to do this and now I have to call the uk from Spain. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Dawn! We are sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
To darkAfter 3 washes Of my hair, I realized that the color I chose was darker than I thought. I want to change the color to a lighter one. 0 of 0 people found this review helpful. Did you? |
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Impressed by the colourI have been dying my hair for the past two years due to greys, have always just wanted to match my natural colour. Am a redhead and have always struggled even with professional salon colourists, to achieve a natural looking match. Have also tried 2 different home colour brands. I was dubious with esalon and if they’d do a good job based on the quiz and pic I supplied, but this is the best colour I have even had! Hoping it doesn’t fade as quickly as the box dyes I’ve tried before. 21 of 21 people found this review helpful. Did you? |
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Custom ColorExactly what I expected and provides great color. It is pricey after the initial purchase and tends to fade even with infrequent gentle washings and tint rinse enhancements. 24 of 26 people found this review helpful. Did you? |
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Love it!I finally used the color kit after having a bad experience with an expensive salon color just not lasting on my grays. I have to say I love the color! Everything included in the kit made it so easy to apply and I will continue to order. Thank you so much! :) 12 of 12 people found this review helpful. Did you? |
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Still Love my esalon hair colorI appreciate your quick replies to my comments. I love my color and how EASY the process is! My skin is very sensitive, but I am not having issues with the developer or color, yay. I am almost 70, but I’m not yet ready for gray hair. Thank you! 16 of 17 people found this review helpful. Did you? |
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AmazingI was really nervous about dying my hair to cover the white hairs because I didn't want to lose my natural hair colour. I only ended up dying the top portion of my head in order to save my ends a bit of damage, and it blended essentially perfectly. I think about 10 min more than the 30 min recommendation for my stubborn white hairs would have provided a bit more coverage, but overall 10/10. 1 of 1 people found this review helpful. Did you? |
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Kit incomplete, but still happyFirst time using and I'm happy with the end result. I only used on my roots and it did a great job blending with my previous color and at covering my grays. Four stars, because my kit didn't come with the shampoo and conditioner that it's supposed to include. 0 of 0 people found this review helpful. Did you? |
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The good and bad ( not so good this time)Ok the good and bad: 💓💔I like the concept behind esalon. Their other products are wonderful. Like the tint rinse and shampoo and conditioner combos. Love the colorist team and how fast they answer any questions or concerns. The bad, the color doesn't seem to take with my grays. I'm 44 years old so I have some gray hair on the side. Hair feels and looks nice for a couple weeks but the color does not hold. It maybe just this color I'm trying as I've had good luck with others. So I'm not ready to toss in the towel yet. I'll adjust it and see what happens. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDaniel - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |