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Custom Colour Set
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67 695 Verified Client Reviews |
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Too Brassy!!!This color had far too much brassiness and there was not enough color in the order to do my full head properly...My hair was naturally curly, medium thick and halfway down my back when I placed this very 1st order in August 2014...I have not colored my hair since this order and have hair cut to a "right over the shoulder" length...The color sent originally to me was TOO brassy...I needed a "Neutral" Light Brown...I had severe unrelated medical issues (2 Strokes) and therefore could not contact the company for a replacement at that time...I spent 1 year and a half in therapy to recover from the strokes...I would be willing to try this eSalon Color program again, the the right "Neutral" Light Brown, but am not going to pay for another failed color....If the right color works, I will gladly leave a 5 star positive feedback... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGypsy- We apologize that your color turned out differently than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color to better suit your needs. So we have credited your account for one complimentary hair color order. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. |
Nice colorNice color and right amount for my hair lenght. But too expensive. 0 of 0 people found this review helpful. Did you? |
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WHAT HAPPENED WITH MY LAST COLOR SHIPPED????WE need to adjust better my color, this shipment was totally wrong, my color has changed to BROWN!! I JUST HEADED IT!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMigdalia - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Best ColorI so enjoy my color and all what it is sent with. I have not yet been disappointed in the product you have been sending me. Thank you :) 0 of 0 people found this review helpful. Did you? |
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easy to useNot just easy to use ether. They matched my color extremely well. My hair feels and looks great. Great price. I will order again next month. 0 of 0 people found this review helpful. Did you? |
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Awesome!I was skeptical about the product at first. I had 50% or more gray that I was trying to cover. I don't like to constantly worry about my roots either. Three weeks after coloring, I think the color is still fabulous! I'll definitely be ordering again! 0 of 0 people found this review helpful. Did you? |
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Beautiful color!I loved the way the color turned out and the way my hair felt afterwards! 0 of 0 people found this review helpful. Did you? |
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Color made easy!!!Easy and convenient! 0 of 0 people found this review helpful. Did you? |
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Stunning natural shadeThe color and texture is excellent. There's a variance of shades almost like highlighting 0 of 0 people found this review helpful. Did you? |
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Perfect match to my existing color!Even my stylist was amazed at how well this formula matched my existing color. I was hoping for close-enough and got perfection, all beautifully packaged and shipped right on time. I couldn't be happier! 0 of 0 people found this review helpful. Did you? |