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Custom Colour Set
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67 695 Verified Client Reviews |
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first purchaseI was a little nervous at first, only have had one person color my hair ever, it took me a while before I decided to do it. It turned out great and was very pleased with the color. My only problem is that I only color my hair twice a year, and you don't have a auto order for that but I will be back to order manually, if I can get a price. 0 of 0 people found this review helpful. Did you? |
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It's alrightI love the packaging. I especially liked the shampoo and the conditioner. I wasn't too impressed with the actual hair color. I think I can get better results with drugstore hair color. 0 of 0 people found this review helpful. Did you? |
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A tweak here and thereMy first experience with esalon left me underwhelmed. I had chosen from their selection of colors and definitely didn't get the results I wanted. A few months later, I responded to an email. I gave specifics of what I didn't like about the color. I sent photos. And I agreed to give it one more try. I got rich color that didn't fade to a brassy, unnatural color, and it was truly formulated just for me. My color isn't found on the order chart - because it's mine. 0 of 0 people found this review helpful. Did you? |
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Hair colorLove the color but still having trouble with my roots being a lot lighter. Help! 0 of 0 people found this review helpful. Did you? |
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I like the colorThe color is perfect for me and stay longer than the other brand, but the small is strong. 0 of 0 people found this review helpful. Did you? |
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Custom hair conditionerFair results for the hair color but it could be aliytle more 0 of 0 people found this review helpful. Did you? |
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A wee bit too reddish/copperish.Not your fault, though. Maybe I should just stick with the medium brown. 0 of 0 people found this review helpful. Did you? |
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My greys have to to a pink tone not what I expected! 😔With high hope of complete grey coverage my kids asked "Why did I color my white hair PINK" yes Pink.... With that said I am let down! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJohanna- We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
ColorColor only stayed about a week and then my roots started showing gray 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristie- We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
Not interested at this moment...Thank you for reaching outNot interested 0 of 0 people found this review helpful. Did you? |