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Custom Colour Set
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67 709 Verified Client Reviews |
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Color offNot sure what change with the last color but it had a purple tint to it for the first several days until I washed most out. Now the color is what I had the last time that I liked. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStacey - Thank you for taking the time to review your color. We went ahead and contacted your colorist to alter your formula to better suit your needs. Please let us know if there is anything else we can do to help! |
To darkI wanted a color that was natural with hints of golden but got straight dark dark brown! Don't like it all 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarina - We are sorry to hear that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied by your results and hope to provide you with a color that can better suit your needs. |
ColorI want to go back to original color I got! 0 of 0 people found this review helpful. Did you? |
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Hard to findI'm not complaining about the consistency of the color. And it certainly doesn't damage my hair. It's my inconsistency that is giving my stylist problems!! But I know with how patient she is, it will get right where I want it to be! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanelle - Thank you for writing a review! After looking at your account, it seems your color has been updated to best suit your needs. Let us know if there is anything else we could do to help. |
Canceled Account but see it is still onlineDue to mistake ended up changing auto-ship date and received a bottle early because eSalon refused to make it right. After canceling my account via phone, I checked a month later and was able to log in, and to my horror, I found it was NOT canceled! Shame on eSalon!! Cancel my account now!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsThank you for taking the time to review us. Upon reviewing the account, we can see it was indeed cancelled and we were able to clear up any confusion. Please let us know if you have any further concerns. |
Love the colorThe blend was perfect and it covers the gray so well. It has not faded like other colors I have used. I'm very happy with the product. 0 of 0 people found this review helpful. Did you? |
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Perfect!The best, most natural, and best gray coverage PERIOD. 0 of 0 people found this review helpful. Did you? |
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Quality hair Color at homeThis is the best hair dye i have ever used, easy too! Great 0 of 0 people found this review helpful. Did you? |
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Love E-salonThe product is professional grade, convenient and affordable. I love the kit packaging with extras included, shampoo and conditioner. 0 of 0 people found this review helpful. Did you? |
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Yay!Perfect change in color that I requested. Thanks so much! 0 of 0 people found this review helpful. Did you? |