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Custom Colour Set
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67 709 Verified Client Reviews |
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BeautifulFreshly nice and becoming 0 of 0 people found this review helpful. Did you? |
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Great Color!I'very been using eSalon color for about 6 mos. I am so happy with the results. I even made a slight change the last time and it was perfect. I really feel I get professional results. Waiting anxiously for highlights to be a product offering. 0 of 0 people found this review helpful. Did you? |
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Great colorI like that the custom color I got highlights my grays with a bit of gold. 0 of 0 people found this review helpful. Did you? |
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Best Hair ColorI had someone tell me recently that they loved my color, that it made me look 10 years younger! Hands down, the best hair color I have ever used!! 0 of 0 people found this review helpful. Did you? |
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Color not achieved.Gave three tries to getting the color I wanted without success. Your hair color was nice. I will be going back to doing it on my own. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeborah - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Beautiful color!Love the color, get lots of compliments. 4 only because the grays show back up a little sooner than they should. 0 of 0 people found this review helpful. Did you? |
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No changeI have tried you guys 4 times now and still no change. Gray coverage only last 1 week. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLindey - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
not as expectedI requested the color on the rest of my color to be darker, more similar to my roots, but still got a very light color on the rest of my hair. It looks like I didn't dye my hair. I am not sure if it was color or the shampoo/conditioning that left my hair dull and greasy. Not very happy since the first time, but wanted to give it a shot the second time. Still not happy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarolina - We’re sorry that your hair color came out uneven. We’d love to remedy this by sending you a complimentary reformulation to provide more even results. Once your next order processes, your colorist will review your comments and photos and make any necessary adjustments. We look forward to crafting your reformulation. |
REDThis last shipment of hair color turned my roots red, the rest of the hair was dark brown. I had to go to a hair Salon to have it fixed, which cost me $50!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRebecca - We’re sorry that you were unhappy with the color results after adjustments were made based on your feedback. Since the color did not turn out the way you expected, we have gone ahead and refunded you for your most recent color, per our Satisfaction Guarantee. Again, we apologize that you were not 100% satisfied with your experience. |
Too darkI really want to lighten my color to a light/medium brown. What is the best way to proceed? 0 of 0 people found this review helpful. Did you? |