67 726 Verified Client Reviews |
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I love this product!I have been using a variety of color treatments from Salon to home kits and found this to be an exceptional product. The color is customized for my needs and delivered on my schedule right to my home. Everything is great; customer service, timely delivery and quality products! 0 of 0 people found this review helpful. Did you? |
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Best products on the marketI will never go back to store bought hair coloring. Simple to use. 0 of 0 people found this review helpful. Did you? |
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salon valuethis is everything they said it would be and I have been adjusting my color and holding orders and resuming orders. This is a great site and the product is professional quality. I love it. 0 of 0 people found this review helpful. Did you? |
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Love the color!The color was perfect. My only complaint was that it didn't cover my gray well enough. But that could be because I went with semi permanent. I did email them and they said they will adjust my next order. Can't wait to use this color again! 1 of 1 people found this review helpful. Did you? |
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Great customer serviceLove the color and when I had a problem they handled it quickly 0 of 0 people found this review helpful. Did you? |
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Could not rinse outBeen using several months but I'm unable to rinse the waxy mess out of my hair and scalp even after 2 washings with my own shampoo. Followed the instructions exactly every time. The color is great. What is the problem with leftover residue? 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - We’re sorry that your hair felt stiff after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Hair colorI love my color, I just would like more red and bronze on the ends 1 of 1 people found this review helpful. Did you? |
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I Made A Mess But It Was Worth It!While I'm not the best at placing the color in the correct spot, I was absolutely thrilled at the color. I missed two spots which I managed to fix by saving a little of the color and adding it to my hair later. I'm sure I will do a better job second time around. 1 of 1 people found this review helpful. Did you? |
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no gray coverageThe hair color doesn't cover my grays. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsVeronica - We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Feels like glue when you start rinsing itWhen I got in a shower to rinse the color, it felt as if I applied glue to my head. it was sticky and I could feel it on my scalp. I used many different store colors, but none felt like that. Color looks good, but I dont want to live through another "glue" experience. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLarisa - We’re sorry that your hair felt like glue after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |