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Custom Colour Set
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67 726 Verified Client Reviews |
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Love love love!My color was excellent! I'm not able to afford salon coloring right now but this is the next best thing. I have mostly gray hair that I have been having professionally colored for several years(did the box color from the drug store before that) and this comes very very close to what my most recent and excellent colorist has been doing for me. Very relieved to have this option until finances are looking up again. Thank you Courtney! 0 of 0 people found this review helpful. Did you? |
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Best home color I've EVER used!I have been coloring my hair for years, both at home and in the salon, and this is the BEST! Very impressed with how it actually covers my grays! I recommend this to anyone who might be sitting on the fence trying to decide. One regret....wish I had done it sooner. Thank you eSalon for a beautiful product! 0 of 0 people found this review helpful. Did you? |
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Love the color choice, but not thrilled with the grey coverageI used this product for the first time last night and it was simple enough to do. SUPER happy with the color and the fact that it didn't make my ends WAY darker than the roots like normal drug store boxed color does. I am basically coloring my hair my natural color just trying to cover a few grey strands. I can't say I'm pleased with that result. My grey looks like blond now and not grey, but I'm guessing it's going to wash out quickly and that doesn't make me happy. 0 of 0 people found this review helpful. Did you? |
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Wonderful color !I love the color it took a couple trys to get it right but now on point ! 0 of 0 people found this review helpful. Did you? |
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Loved it butThe color was just right and I loved it, the only problem, which was no fault of theirs, is I had an allergic reaction to the chemicals. But I would recommend it 0 of 0 people found this review helpful. Did you? |
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hair colorI discussed the fact my hair seem to have slight red highlights, probably from the gray areas. Hair needs to have (to me) a more natural light brown or dark blonde without red tinges. 0 of 0 people found this review helpful. Did you? |
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dull colori havent cared for the hair color, ts pretty dull. ive been pretty distraught because my husband died and should have stopped sooner, now they are shipping another order i dont want. also they are too expensive. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSherri - We’re sorry that you were disappointed by the results of your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Cancel subscriptionI enjoyed your products but ended up looking like s calico cat with the last coloring of my hair...dark in some spots ...red in others...I colored my hair (it's light brown ) and my boss asked me if I was going for the red head look. Needless to say I was embarrassed. Please cancel my subscription immediately. Thank you, Kelley Panko 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelley - We’re sorry that you were unhappy with the color results after adjustments were made based on your feedback. Since the color did not turn out the way you expected, we have gone ahead and refunded you for your most recent color, per our Satisfaction Guarantee. Again, we apologize that you were not 100% satisfied with your experience. |
DisappointedThe gray coverage areas still didn't darken to the primary color. I had red brown roots and dark brown ends. I had to spend $90 at hair cutter for a color correction. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTawania - We’re sorry that your hair color did not provide the coverage you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
Not muchWhy did not covered the gray hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEsmeralda- We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |