67 642 Verified Client Reviews |
|
Sort by: |
|
Great match!I loved the color I received this time! We changed the color the last couple times and I think we finally got it! I say “we” because I feel like we are a team! Thanks for listening! You guys are great! Deborah Cauthen 4 of 4 people found this review helpful. Did you? |
|
Love itPerfect colour! 0 of 0 people found this review helpful. Did you? |
|
Love the colorThe process was fairly easy, especially for a 1st timer. I just used the bottle to apply my color but I will be trying the brush next time to see if it is easier. 0 of 0 people found this review helpful. Did you? |
|
This has been a great way to get healthy color at homeCost is much less than a salon but I get salon quality and color. I love the results! 0 of 0 people found this review helpful. Did you? |
|
Very Very badVery bad bad 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHi Falak! We are so sorry to hear that. Please check your emails, we just contacted you to help you further. |
Love the color!I sent in a current photo and information with my color goals and they nailed it! So happy with this product. The color is spot on and the texture is so soft. 0 of 0 people found this review helpful. Did you? |
|
ColorLove the color. 0 of 0 people found this review helpful. Did you? |
|
Beautiful customized color!Beautiful color. Easy to use and instructions were great. The kit was so organized and well crafted. I didn’t quite make the 5 stars because I felt like it stripped some moisture out of my hair. The other reason is it didn’t cover my gray hairs, which was the entire reason I was coloring my hair. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsPhoylin - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
ColorI wanted the color to be more red. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKati - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
The productThe color does not meet up to its advertising standards so therefore I have canceled future color packages. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJoan - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |