|
Custom Colour Set
|
67 883 Verified Client Reviews |
|
Sort by: |
|
Nice colour but applying two bottles was a faffI applied this colour on my own but not being a hairdresser and having quite long hair I found it difficult to keep roots separate from lengths of hair. When I applied the second bottle I applied it all over the hair to ensure I had covered all the hair from roots to tips so that I didn't get a patchy result as I couldn't see very well the back of my head. It was a bit of a faff for me and I would prefer a one bottle application. The colour was lovely and the results were shiny and covered the little bit of grey that I have. A little on the dry side so a richer conditioner would be better for my hair. I do want to go gradually go a bit lighter for the summer so won't be getting this colour again. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLydia - We apologize that your eSalon coloring experience was a bit difficult for you. When we prepare your order, our colorists want to make sure that you have enough color for a complete application based on your personal hair details. We hope to provide your next color application, and can work with you to adjust the formulation so it’s just right. |
Color didnt take.All the work (long process) and now I'm back to buying box dyes from grocery store! 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsVictoria - We apologize that you were disappointed by the results of your color application. Since you expressed that you were unhappy, a member of our Color + Care Team reached out to offer a complimentary reformulation to better suit your needs. When you indicated that you did not want a reformulation, we processed the refund you requested instead. Again, we apologize that you were dissatisfied with your experience. |
Not quite dark enoughHoping my feedback helps with my next delivery and the results are closer to what I want 2 of 3 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsEm - We're sorry to hear that your color came out lighter than you expected. We have received your request for a darker brown with deep red undertones. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. If your colorist has any questions, they will reach out to you. We look forward to crafting your custom reformulation. |
Great customer serviceMy bottle of developer had foamed out of the container. When I contacted Esalon they sent me a new box of haircolor and adjusted my next shipment date. 5 stars !!! 0 of 0 people found this review helpful. Did you? |
|
Easy and good coverageProcess was easy and got good coverage of grays but the color turned out just a bit too brassy 0 of 0 people found this review helpful. Did you? |
|
ColorThe custom color had a tad too much violet to it but it turned out looking good after a few washes 0 of 0 people found this review helpful. Did you? |
|
Colour covers greys & really lasts!So much better than the box dyes i've been using. My only issue is I'd like the colour ro be a bit more coppery, but I aim to request that with my colourist for next time. 0 of 0 people found this review helpful. Did you? |
|
Not quite sureI just colored my hair for the first time with your product. I’m not sure if I like the color or if I feel it is a bit green. I’m going to give it a few days. 0 of 0 people found this review helpful. Did you? |
|
Love the color, hate the waitColor is excellent. Doesn't fade, greys stay covered between colorings, and the blonde doesn't brass up as much as other brands. Easy to use, love the extra set of gloves. One star missing because shipping is just deadly slow. I wish they'd fulfill through Amazon or charge me an extra $3 to not use a last-mile shipper. Easily a week and sometimes more between order and receipt, which is a little bonkers in 2026. Up the shipping game and it's perfect. 1 of 1 people found this review helpful. Did you? |
|
I loved it.... but...I received my kit on time. It was beautifully packaged and had everything included. A generous two pairs of gloves as well. I absolutely loved the color they made for me. It was perfectly medium brown and ash and rich looking . Over time as I shampooed it has faded out to a very auburn red shade. No fault of eSalon I'm sure . I just wish I could keep the depth and ash permanently. I would give 5 stars except for that aspect. 1 of 1 people found this review helpful. Did you? |