67 766 Verified Client Reviews |
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Not quite dark enoughHoping my feedback helps with my next delivery and the results are closer to what I want 2 of 3 people found this review helpful. Did you? |
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Response From Our ExpertsEm - We're sorry to hear that your color came out lighter than you expected. We have received your request for a darker brown with deep red undertones. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. If your colorist has any questions, they will reach out to you. We look forward to crafting your custom reformulation. |
The color was fine and looked natural, but didn’t exceed my expectationsI ordered shade 7 Ash Brown, hoping for a shinier, cooler-toned result. Unfortunately, the color turned out more like a regular light brown on my hair, and I can still see my golden undertones, especially in the light. 0 of 0 people found this review helpful. Did you? |
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Absolutely love itThe colour match is brilliant it just looks like my natural colour before grey started to sneak in 0 of 0 people found this review helpful. Did you? |
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I had issues with this orderI had issues with this order, my roots are lighter that the rest of my hair. ****update the second order of this color oddly didn't look black. I actually like it. 1 of 1 people found this review helpful. Did you? |
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It was goodThe formula itself was good. It didn’t smell or anything. I just feel they don’t give you quite enough product to cover your whole head. It also looks green when you first apply it. Which made me nervous. But in the end it turned out good. 0 of 0 people found this review helpful. Did you? |
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Great colourMuch truer colour than the boxes I'd been using. I wish it didn't smell so bad, but I'm guessing it must in order to do its job. 0 of 0 people found this review helpful. Did you? |
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Great colourWhen the colour went on, it looked black and I got scared but it turned out it was the exact dark brown I was wanting. Hopefully it lasts a little bit because I got the demi permanent but I think I've found my colour finally as the first few times it wasn't exactly right. I'm happy with the result, but there was no communication with a colour consultant like last time. I was expecting them to check-in and ask a few more questions about my desired result but it ended up working anyway so I'm happy with that. 0 of 0 people found this review helpful. Did you? |
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Didn't cover all gray hair, not enough product to cover long hairI want to love this, it's adorable, easy, and beautifully packaged. I was a little disappointed by the amount of product, my hair is thick and about half way down my back so I could have used more. It did a decent job with my gray but there is still quite a few shiny ones left. I would still recommend, just hoping for some improvements from the company in the future. 0 of 0 people found this review helpful. Did you? |
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Great condition but very darkLoved the condition of my hair after I used it. Although the couloir was very dark. 1 of 1 people found this review helpful. Did you? |
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A bit challenging for a first timerThe application stage was okay but I found the rinsing off process really challenging. The colour was very thick and gloopy and it got everywhere. The colour at my roots is perfect, but my lengths seemed to have grabbed the colour. They are a couple of shades darker. I followed the timings perfectly. 0 of 0 people found this review helpful. Did you? |