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Custom Colour Set
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67 740 Verified Client Reviews |
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Doesn't last!I love the initial color but it just doesn't last at all. Only three weeks (if that!) since I colored and am already seeing greys. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCara - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
way too dark . the website makes it very difficult to change hair colorI was sent the wrong color and the website makes it too hard to try to change it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLiz- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
NO shineMy hair is literally a flat black after mixing my dark brown with the highlight kit. The first time I ordered, I loved the dark brown I ordered, so I changed nothing. This time, I'm embarrassed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeanna - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
My custom hair colorI am very happy with this product. My hair comes out the color I like. 0 of 0 people found this review helpful. Did you? |
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Awesome ColorI use the Red color and just love it Seems to have some blonde highlights but very subtle which really adds to the color. This is the Best color I have ever used in the past 40years!! 0 of 0 people found this review helpful. Did you? |
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Love it!This is honestly the richest most beautiful hair color I have had in forever!!❤️ When I first get my hair colored it usually takes a minute before I kind of like it- or not. I loved this right off the bat. Great product!!! 0 of 0 people found this review helpful. Did you? |
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GoodGood matching color. 0 of 0 people found this review helpful. Did you? |
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Truly CustomComplete hair color kit. eSalon hit all the details with this kit. My color is right on. My hair is healthy & my pocketbook is fatter! 0 of 0 people found this review helpful. Did you? |
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Excellent ChoiceLong lasting, good color. Definitely should use all the time. 0 of 0 people found this review helpful. Did you? |
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Love the colorThis is a great color. I love it. 0 of 0 people found this review helpful. Did you? |