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Custom Colour Set
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67 758 Verified Client Reviews |
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Color Great, Company ListensThanks for listening to my suggestions from my first hair color & adjusting. Very nice color that lasts. Great customer service! 0 of 0 people found this review helpful. Did you? |
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GREAT colorGreat color, easy to use 0 of 0 people found this review helpful. Did you? |
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I like the serviceThis is 1st time that I tried online color service. I wish the color would have taken a bit better with new gray hair thats coming in. I did like the fact that I had NO scalp itch or sting at all. That is a first. 0 of 0 people found this review helpful. Did you? |
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Too darkIt is a nice red color, but still much darker than I desire. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hair falling outSince I've been using this product my hair has bee thinning. Now it's falling out. I want to discontinue the product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelodee - We’re truly sorry to hear that you experienced this reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps, and how we can help get this resolved for you. On behalf of the eSalon Family, we wish you a quick recovery |
So annoyed!!!!!So annoyed. This new packaging is terrible. The top on the bottle of color was so tight neither me or my husband could open it. Rrrrrr..... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We are so sorry to hear about the trouble with our packaging. We take our customer's concerns very seriously, and we want to reassure you that we are worked with our team to get this issue resolved. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great But FadedThe color was exactly the vibrant shade of red I've been looking for, but within one week it had faded tremendously. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsYvonne - We apologize that you were disappointed by the coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Bad Batch?I've been using esalon for about a year, but this time the color didn't seem right going on. Really thick and "greasy" feeling. Could not rinse out no matter how long I let the water run through. I washed again later in the day and still a greasy, heavy feeling. Hate to say, but going to cancel future orders. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPeggy - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great colorVery pleased with purchase, shade is exactly what I was looking for. Covered up grey and my hair finally matches my eyebrows perfectly! Requested light cool beige brown. This is always a tricky color for me to achieve at home, box colors are always too brassy, and either too dark brown, or too blonde. Trying to mix it myself with other dye brands was difficult to get the right balance of gold and ash tones. I needed to match my virgin roots to previously dyed ends. But this was really easy and painless, and color came out beautiful and even! 0 of 0 people found this review helpful. Did you? |
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Best hair dyeI have always bought off the shelf dye for my hair untill I read an advert for eSalon and decided to give it a go. I would never go back now, the stylists listed to what you ask for and my colour is perfect. Its long lasting and unlike shop bought dye it does not wash out ruining your towels for the next 5 washes. Highly recommend. The shampoo and conditioner leaves my hair in great condition and often get vomments about how shiny it is 😊 0 of 0 people found this review helpful. Did you? |