67 758 Verified Client Reviews |
|
Sort by: |
|
Best hair colorLove the hair color they picked out for me after reviewing my profile and pictures. 0 of 0 people found this review helpful. Did you? |
|
ColorLove my color 0 of 0 people found this review helpful. Did you? |
|
Awesome!This hair dye is amazing! I have used this hair dye for three months and each time I use it the color is exactly the same as the first time. I have never had a dye that totally covers the gray and holds the color until the next coloring. Would definitely recommend!! 0 of 0 people found this review helpful. Did you? |
|
Lighter for the summerThanks esalon for listening to my needs and adjusting my color by reading my concerns and viewing my latest upload pic of my hair via headshot. I’m considering checking out your inbetween color care products and I’m sure they will be as great as the color. 0 of 0 people found this review helpful. Did you? |
|
Nice colorI asked for lighter color but it is the same dark brown. Nice color though 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJulia - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and we have sent you an email to get this resolved for you. We appreciate you reaching out! |
Still showing gray hairMy grays aren't covering I did put on the area first and followed instruction Disappointed 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCarrie - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Not the colour I wanted.It not only slightly burn my scalp, the colour wasn’t what I excepted it to be. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsShekinah - We’re so sorry to hear that you were disappointed by the results of your color application. Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. Keep an eye on your inbox for more details. |
Not liking the new formulaThe new formula is much thinner than the old one. I nearly ran out before I was done with all of my hair. It dripped a lot! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJaci - We value your feedback, and truly appreciate you reaching out. We can confirm that the color formula has not been changed. However, we're always looking to improve our service and products and hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |
True to color and I love the new adjusted shade - perfect!After coloring my hair 2 times I decided a wanted a bit more red added to the shade. The adjusted shade is perfect, not artificial looking, and definitely colors the gray/white hairs. Easy to use kit includes everything to make self-coloring easy. You end up with professional salon color for a fraction of the cost. 0 of 0 people found this review helpful. Did you? |
|
Easy PeasyInstructions and kit were easy to follow - my color turned out really nice - we are tweaking the next one for richness looking forward to seeing how it turns out.. My New color after tweaking is amazing! I get compliments even from Hair Professionals! 0 of 0 people found this review helpful. Did you? |