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Custom Colour Set
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67 758 Verified Client Reviews |
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Not pleased; first time thoughMy color wasn’t right this time. I think you went back to original color..... too dark and just not good. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
First order wasn’t so great..My experience wasn’t the greatest, but I’m very glad plans can be tweaked for all kinds of reasons and orders are very custom. After my first application, the color took incredibly long to rinse out and stop bleeding. For two days, it looked great and beautiful and healthy. Afterward, for an unknown reason, my hair felt so dry and brittle even while using color safe shampoo and conditioner. I then had to do three (!!) deep conditioning treatments to get my hair back to feeling as smooth as before. I came on here today to end my plan as it just wasn’t up to my expectations, but they offered to give me a new kit to make up for the last one. Hopefully they see what I was dissatisfied about and try to fix it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBelle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
did not likesorry i did not like it at all from the smell of ammonia very difficult to stop the plan i want my details removed but have not vbeen able to get them off here 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDona - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Soft & ShinyAbsolutely love these products. The dye I used was a tough one to match my natural colour, but they did it perfectly. Plus the conditioner and serum gave my hair softness and shine. 0 of 0 people found this review helpful. Did you? |
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Great productI really like my hair coloring and the working of your colorist to give me just what I’m after. 0 of 0 people found this review helpful. Did you? |
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Great color alwaysI have colored my hair for 50 years and lived through the changes in the industry from professionally colored through the various versions of self color. I have used this company for several years now and have never been happier. The color adjustments are well done and my hair has never been been better. 0 of 0 people found this review helpful. Did you? |
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Perfect!The package includes everything you need for a great color experience and more! Easy and quick to use with a fantastic end result! 0 of 0 people found this review helpful. Did you? |
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Love, love, loveThis is by far the best hair colour I’ve ever tried. Thank you so much to my colorist Tamara. I was worried about how this would affect my hair, whether I’d get that chemical smell and dryness I would normally get when trying the usual over the counter colour. This surprised me completely. My hair feels wonderful, greys are covered for longer and no bad smell. I haven’t experienced any dryness and in contrast it’s been the best it’s ever been. I am now a convert. No more supermarket bought hair colour. Will definitely be sticking to eSalon from now on. 0 of 0 people found this review helpful. Did you? |
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Most natural color ever!I have been using the custom color for a couple of years now and it is the best I have ever had. It looks like it has been professionally done. 0 of 0 people found this review helpful. Did you? |
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Best hair color ever!!Love my shiny, well to manage hair after I color it , it stays for a good 6 weeks, sometimes longer. 0 of 0 people found this review helpful. Did you? |