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Custom Colour Set
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67 758 Verified Client Reviews |
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Didn't lastMaybe my hair is growing too fast, but it seems like the grey came back after 2 weeks. Now, it's bad. I wash my hair every other day, with color safe product. For this next order, instead of a demi, can I get it in permanent? Also, I need to lighten up my hair, it's been died very dark brown, almost black with semi permanent from the store a few months ago. I see that the golden brown I'm getting from you is taking, but still see a huge split in between the 2. Just for this time, I need something that will lift and lighten my old color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Expected MoreDidn't cover my light colours as promised. I had to buy at the drugstore another brand of hair colouring to do what I wanted to begin with 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGaby - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I never Have any luck .. and I tried this timeDid not change delivery date but somehow it got changed , and I got something I didn’t like the first time .. I canceled my order , can’t have your company sending me stuff when ever they want .. still don’t have the color right .. I’ll just go back to the hair store , stinks cause I got charged 2 on the early for I color I didn’t like or would use . So basic,yet I threw it away ... shame on me for believing in you 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTammy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Absolutely livid. Do not buy.Sent me a bottle for my roots and a different bottle for the rest of my hair. Now my roots are light brown and the rest of my hair is dark. I'm crying and so pissed for even giving this a try. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRose - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wow!My hair color makes my hair look healthy! 0 of 0 people found this review helpful. Did you? |
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Great colorColor change was awesome, exactly what I wanted 0 of 0 people found this review helpful. Did you? |
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Great ProductI love, love this product. I should say products because of the conditioner. The best I have used. The color turned out so beautiful. I liked it when I first tried it but this time it's better. You don't get that dry, brittle feeling after coloring your hair with this product. I definitely recommend it and will definitely use it again. 0 of 0 people found this review helpful. Did you? |
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I love my custom color!I sent a picture of my current hair color and a notation about what I wanted my eSalon color to be. The colorist was able to create a beautiful custom color that is exactly what I wanted! The well packaged kit included everything I needed to get wonderful results at home! Very pleased! Thanks! 0 of 0 people found this review helpful. Did you? |
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So ConvenientMy daughter was impressed that it had my name on it. It's so nice to not have to worry about going to a salon, or picking up a box of color at the store. 0 of 0 people found this review helpful. Did you? |
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new hair colourI love this new hair colour and how it make my hair feel. It is better than the store bought products. 0 of 0 people found this review helpful. Did you? |