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Custom Colour Set
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67 758 Verified Client Reviews |
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This was my first time ordering from esalonI colored my hair today on mothers Day and I am so impressed not only did I get to customize my color the way I wanted to , but the different tones and highlights that are in the color absolutely better than I expected I could not achieve this by buying my color in a box like i always did before 😞 Thanks so much i love my hair now. 0 of 0 people found this review helpful. Did you? |
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Absolutely spot on!I love the color you created for me! I'll be a customer for life; not only do I love my current color, I'm confident if I ever want something different, you'll be able to accommodate me. I'll never have to worry about finding the right color for me again! 0 of 0 people found this review helpful. Did you? |
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Latest coloringThanks for adjusting the last order sent on May 1, 2018. The addition of the blue and pearl in my formula made a definite difference in the amount of brassy tones, the roots took a nice beige tone, it’s so much better. I also enjoyed the Mother’s Day e mail. Stephanie 0 of 0 people found this review helpful. Did you? |
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Great IdeaWhat a wonderful idea to use a centrally located panel of hair coloring experts to make a set of color ingredients, well written & easy to follow instructions, & professional equipment, y'all made it possible for women like me who live in rural/remote places can have beautiful hair at a fraction of the cost! 0 of 0 people found this review helpful. Did you? |
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Update colorColor update was perfect. Thank you 0 of 0 people found this review helpful. Did you? |
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2nd attemptColor went on well and came out nicely. Now that it is summer, would like a kiss of shimmering blonde. 1 of 1 people found this review helpful. Did you? |
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Product Great/Packaging Not So GreatI absolutely love your product. I will not purchase off the shelf hair color any longer. I noticed the new packaging. It is nice and I appreciate that is uses less resources. I do want to point out that the bottle that the developer came in leaked during shipment. It also leaked when I was mixing the product in the bottle and leaked when I was squeezing it onto my hair line. I got it my face. I don't know if I just got a bad bottle but I wanted to point it out in case there is a quality issue with the bottle. Otherwise I am a devoted customer and love how gentle your product is on my coarse hair. 0 of 0 people found this review helpful. Did you? |
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Hard to rinse outTrying to rinse out my hair was difficult felt very gummy even 2 days later like the color though 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRhonda - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
colour mixThis has been the worst color experience ever. The color went stiff and like glue in my hair and took about 5 hours of shampooing to feel normal. Terrifying experience. Would never use again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCaroline - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
First time i have coloured my hair from you love the colour great fab thanks xxFab colour love it thanks 0 of 0 people found this review helpful. Did you? |