67 758 Verified Client Reviews |
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Very disappointed- Gave eSalon 2 triesI understand that color is not always easy to get right the first time so I have eSalon 2 times with my color. I provided photos, details, and phone consults and I was ultimately disappointed with the results. I ended up back with Féria to fix the color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBeth - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
PERFECTLY MATCHED!! FIRST TIMER DOING GRAY ROOTS AND FADED ENDSI don't have enough space for all the positives; my color is PERFECT; the directions are CLEAR; I ordered my first kit too close to my last color application and communicating via email with my colorist, my 2nd kit was REFUNDED and now I'm on the correct schedule, no fault of eSalon. The formulation DID NOT BURN my scalp-color sessions at the salon used to be torturous because my scalp would burn and itch. NOW I'M FREE TO COLOR WHEN I WANT, WITH NO BURNING AND A FLUFFIER WALLET!!!! Happy, happy, happy. -Cheryl L. 1 of 1 people found this review helpful. Did you? |
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Perfect!I've used at home color many times but this is by far the best I've ever used. The color is perfect for me and it covers my gray as good as salon color...just costs less! 0 of 0 people found this review helpful. Did you? |
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I highly recommend esalonlove the color and it was so easy to put on my hair. and they sent everything that you needed to color your hair. 0 of 0 people found this review helpful. Did you? |
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GorgeousMy color covered all brassy highlights and gray! Absolutely beautiful!! Highly recommend. Color is perfect!!❤️❤️❤️ 0 of 0 people found this review helpful. Did you? |
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Love this!This is so much better than the store bought color! Seems easier on my hair, I don't notice the damage. The colorist gets everything perfect! 0 of 0 people found this review helpful. Did you? |
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Best color ever!What an amazing color. I am so happy that I gave eSalon a chance! 0 of 0 people found this review helpful. Did you? |
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Grey coverage lackingThe color was nice. I love the kit and friendly instructions. I left the color on as prescribed after timing application and everything as recommended. My greys were visible just a couple/few days later. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsApril - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Great color!Hi, This is the color I’ll keep! 😊 0 of 0 people found this review helpful. Did you? |
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hair colorNot happy at all this time, unfortunately for me, I didn't read the instructions before doing my hair. I foolishly thought that I got an extra bottle of color. I have never had to mix to different bottles, one for roots and one for ends. 😒 my hair looks terrible and I'm not sure how to fix it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |