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Custom Colour Set
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67 758 Verified Client Reviews |
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Great ColorI never colored my own hair before and was apprehensive about a DIY approach. Color and coverage is great!! 0 of 0 people found this review helpful. Did you? |
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Surprisingnly Long Lasting better than the commercial brandsHad a qualified person supervise my first visit at CVS Broward Blvd, Fort Lauderdale, Florida. It was fun to do. Try it, I did at first was hesitant not anymore. Thank you. 0 of 0 people found this review helpful. Did you? |
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It's a little bit darkI think the color lasts much longer than a typical box of color. The color is just a bit too dark... 0 of 0 people found this review helpful. Did you? |
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Beautiful Custom color presentationPresentation of the box and contents was beautiful. Color was great. The finish feeling of my hair not so nice. It felt so dry and it was not shiny at all. Actually dull. So disappointed there. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Stay power poor.Very disappointed in stay power of color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
color setLeaves my hair too dry 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary Ann - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
It was terribleThe dye will not come outta my hair I have washed it 4 times and my hair is still messed up 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicolette - We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Meh...Color on repeated order has a heavy red hue which wasnt represented in my standing original request which was for black with hint of blue. The product received and applied turned out to be reddish black. -Not the requested color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Drafted money and didn't have my permission to do so.I ordered one hair color and now your billing me every month for hair color...I didn't give you permission to draft my account so for the month of October you took money from my account you owe me my money back.....I will be reporting you for scaming me out of money....Do not send me any more color and you are NOT to draft from my account.... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElaine - We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a customer service representative to resolve this matter. Please let us know if there is anything else we can do to help! |
I love eSalon & the original color the stylist made for me.The original color had like 75% violet/purple in the mix. I would like to see more percentage of this violet shade but do not know how to ask. I will call soon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTracey - We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |