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Custom Colour Set
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67 758 Verified Client Reviews |
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Hair Color at its BestI've been using eSalon for 4 years. I was frustrated with the lack of consistency with store bought color. My eSalon color is perfect every time. Even my stylist can't tell that I color my hair - it looks that natural. When I'm ready for a change, I can trust that my colorist will give me exactly what I envision. Best value and quality! 0 of 0 people found this review helpful. Did you? |
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PerfectThis is absolutely the best color for me. Thank you for helping me find the right one. 0 of 0 people found this review helpful. Did you? |
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Formula changedI would like to thank Jennifer for the change in my formula. It is perfect , exactly what I was hoping for 0 of 0 people found this review helpful. Did you? |
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Custom Color Set Great product!I appreciate this company's communication and attention to detail on customer preference. The color always is what I hoped it would be and the consistency of the product is good and easy to apply. 0 of 0 people found this review helpful. Did you? |
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BeautifulWhen I used my product that was made just for me to my specifications, I was happily surprised. My hair looks natural and feels so soft 0 of 0 people found this review helpful. Did you? |
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CopperI've been using this same custom color forever. I get a lot of compliments on how shiny my hair is. The color is getting easier to use also. They thickened it up so you don't have to worry about it running. 0 of 0 people found this review helpful. Did you? |
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Best At Home Color I Have EVER Used!I’ll admit I was skeptical. I had some previously, less that perfect, experiences with at home color. I was at the point of booking an appointment at a salon. I decided to give eSalon a try based on a Facebook recommendation from a friend. I wanted a light brown color to cover my gray and not look brassy. As I waited the 30 minutes, my anxiety grew, looking at the dark color of the product I had applied to my roots. I wanted a beautiful, shiny, golden LIGHT brown, not a dark brown or a brassy reddish brown. I was worried. After following the directions provided, which were unlike any I had ever seen with at home hair color, my results are better than I had hoped!!!! I am beyond thrilled. My hair not only looks fabulous but also feels fabulous! You have gained a loyal customer!!! Thank you eSalon! 1 of 1 people found this review helpful. Did you? |
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No other place to communicate - Not sure I want to reorder until we communicateI liked the original color better - when the adjustment was made for a "little less red" it ended up way too dark and I do not like it at all - The original just looks too red and tinny in the sun. suggestions? If none, I much prefer the original - I have an appointment to "fix" what I have now -- I know this is a bit of a process so thanks for working with me 15 of 16 people found this review helpful. Did you? |
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Response From Our ExpertsHi Deborah! Thank you for your feedback on your color. We are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Bad colorHi I didn't like the way the color came out and i can't figure out how to turn my plan off 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Rachel! We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right. Happy Coloring! |
Did not coverThis product did not cover the gray roots. I did like that they would adjust the color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Valerie! We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |