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Custom Colour Set
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67 758 Verified Client Reviews |
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Washing Color OutI have been ordering from ESalon for 3 years now. I love the concept and the color. However, it is difficult to wash th color out and leaves a sticky film on my hair, for 3 or more days, even after diligently trying to wash it out several times. I also referred my sister and a friend who had even more trouble then me - it might have to do with the water they use. However, we all agree the color and concept is awesome but it is so frustrating trying to wash it out. Therefore I am now too canceling my account. If you ever improve this aspect of the product I will definitely rejoin and I am sure my sister and friend would as well. Please keep me posted. Sincerely, Kim 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly- Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. You are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Uneven colorReally beautiful packaging and I was so exited to use it, however even though I paid the rush fee it took longer than expected to be delivered. The color left a brassy red tint to my hair even after the toner that came with the highlighting kit. My roots where left a lot darker than the rest of my hair even though the box came with extra color to ensure full coverage I feel it didn’t cover my hair evenly or properly. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberlee- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Made for meI love that my color is made specifically for me. And on auto ship, I'm always able to make adjustments to my color before it ships. 0 of 0 people found this review helpful. Did you? |
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My hair colour glows!My first colour made my hair look healthier than I have seen in a long time..and the colour lasts. Everyone comments on it. Love it! 0 of 0 people found this review helpful. Did you? |
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Color looks great!Thank you e salon! 0 of 0 people found this review helpful. Did you? |
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Perfect colorColor was exactly what I wanted and was easy to apply. 0 of 0 people found this review helpful. Did you? |
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Very happy with resultsLove the Color, love the shine! 0 of 0 people found this review helpful. Did you? |
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Great productCovered my grey ass well as the professional at a fraction of the price. Instructions are easy to follow and when I wanted to change the color slightly they did great with what I asked for 0 of 0 people found this review helpful. Did you? |
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Beautiful colorEasy to follow directions. Perfect color that looks completely natural 0 of 0 people found this review helpful. Did you? |
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Awesome Color!I have to admit that i was skeptical at first about this color! When it was applied to my hair it was WOW! It is the best color ever. I got lots of complements. I love this color! 0 of 0 people found this review helpful. Did you? |