67 758 Verified Client Reviews |
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too darkhard to manage color request 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and we have sent you an email to help get this resolved for you. We appreciate you reaching out! |
Love itI’ve used the usual drug store hair color for about 5yrs mainly to color grey hair. It was destroying my hair and irritating my scalp. The e-salon hair color product is so much better. I love how it is shipped with meticulous attention to packaging-each product wrapped and/or bagged for an impressive appearance when opening every item. Personalized directions are a real treat. I’m very happy with the hair color, and I know help is always a touch away. I am pleased with the other products as well. The shipping every month saves me from having to worry about “the next coloring”. Thank you for your attention to detail and your quality products. 15 of 15 people found this review helpful. Did you? |
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Perfect every timeI'm still so happy with my color and I just called customer service to reschedule my next order and it was unbelievably easy! Also, easily added color for my ends. Sheesh. I usually HATE calling to do things like this but they made me feel like I can call all the people and resolve all the things! Thank you for making this process enjoyable and easy and Good. 4 of 4 people found this review helpful. Did you? |
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Beautiful color - Simple applicationI am so happy with the results of eSalon’s personalized at home color set. It was easy to use and I have never colored my hair before. The result was exactly the color that I had envisioned. I love my hair color and saved a ton of money. Definitely recommend this set! 1 of 1 people found this review helpful. Did you? |
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The best hair die I have used. Thanks 😘The best hair color ever!!! 1 of 1 people found this review helpful. Did you? |
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Custom Hair ColorI've been a customer for a while and this is my first review of the products. I have experienced the consistency of these products never wavering from what they offer. Thank You all for the Work and Knowledge that you put into making me feel secure in the use a color that works for me. Recently ordered your Shampoo and Creme Rinse. Looking forward to the new experience. Thank You Again, Cynthia G Schultz 1 of 1 people found this review helpful. Did you? |
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ColorLove the color 0 of 0 people found this review helpful. Did you? |
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Love the redI love the shade, I would love it to be a bit more burgundy but it was really pretty. 2 of 2 people found this review helpful. Did you? |
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Great value for moneyI love that product arrives when I want it in the post. The package/ instructions are great. The color is great but makes me look pale.. this is more my problem than the product. I need to work out what to do. Grey coverage is good but my hair is quite dry since using it and I need to do hair masks more often 1 of 1 people found this review helpful. Did you? |
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Didn’t cover even . Roots to light ends darkOver all the color is ok but as I told them before my roots generally come out lighter than the ends which happened with this product as well, even though I followed the directions to a T. My hair is a bit dry but normal for the process . There was no goopy residue as others say they have experienced. I just want even coverage and I can’t obtain it so I guess I have to go get it professionally done to solve my problem. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCarey- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly! |