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Custom Colour Set
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67 758 Verified Client Reviews |
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color to darkThe colors are way to dark and still have a red tone. I like it light and ashier. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMrsmadhunter - Thank you for reaching out! We are sorry to hear that your color formulation came out darker and more red than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
My colorI like my hair color. Had to make a few changes I was getting a lot of my red which is natural coming through with the color. No fault of the stylist. So I spoke with them and we changed it they out a little more ash in it but my darn hair does have a lot of pigments of red. I will have to learn to deal with it. But overall the color is beautiful and makes me look a tad bit younger. Yeah esalon stylists you are the bomb and you gave saved me more money just by doing it myself thank you. 0 of 0 people found this review helpful. Did you? |
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The best color I’ve ever had!!I have natural hair and went to a salon several months ago to color. They did such an awful job that I immediately got braids to cover it up. I kept the braid style for six months ... but eventually wanted to wear my hair out again.... and it had grown quite a bit! Now I had 3 hair tones , my natural dark brown at new growth , the ugly color from before and lots of grey! A mess. I decided to try e-salon. I answered all questions on profile about my hair and then voila! My color came. I followed the directions exactly ... it was not difficult. I absolutely love my color now.... 0 of 0 people found this review helpful. Did you? |
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Next best thing to salon visit.This set is lighter than previous ones which I like more. But my hair is drier, needs deep conditioning now. Grey blending is about the same. 0 of 0 people found this review helpful. Did you? |
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My ColorI like my ash blonde, but I think I am going to try their light brown next time and see if I like it. Their color keeps my gray covered where the store bought color does not. 0 of 0 people found this review helpful. Did you? |
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NopeWas going for a golden medium brown. I am kind of gingery and my ends didnt take. Not satisfied 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJasmine - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Was not what I was hoping forJust was not what I was hoping for. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnna - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
NOT FOR MEMY GRAYS PROVED TOO STRONG FOR THIS PRODUCT 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBetty - We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
New CustomerThe color for my roots could not cover my stubborn grays around my face. Unhappy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Grey coverageI colored my hair a week ago and greys have begun to show up. What can be done to have better coverage for at least 2 weeks? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlison - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |