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Custom Colour Set
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67 758 Verified Client Reviews |
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Not what i had in mind at all! WAY TOO STAWBERRY BRIGHT REDWAY TOO STRAWBERRY BRIGHT RED!! Not dark brown with slight hints of copper/red HINTS. THis came out more bright RED/copper with hardly hints of dark brown and now they have adjusted said color and shipped it off already before i could communicate with the color specialists regarding my color. UGHHH yikes!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStacey - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color Way OffI ordered what looked to be a copper red. My hair came a darker brown with mahogany highlights. Not at all what it looked like on the site. I would like to cancel. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCira - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Nice coverage, leaves my hair soft, but turns it redNice product but it turns my hair red. I have asked to change the formula, but my hair is just as red as ever. Time to go back to the salon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGina - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback and look forward to helping you reach your desired color! |
Not 100% gray coverageAfter coloring my hair, there were some grays that showed. I followed the instructions provided and did not get the results that esalon promoted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLuisa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Perfect Product!I love your products! I used your Demi-permanent color first to see if I liked it! I love it! Just ordered permanent color! My hair is so shiny and soft. 0 of 0 people found this review helpful. Did you? |
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Very niceI like the color. It's a little lighter than my previous store bought, but it suits my skin tone. I love the way it smells! No harsh fumes in the shower! I've also received several compliments on the color. 0 of 0 people found this review helpful. Did you? |
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AwesomeI loved the easy of application and the final color was amazing. It coveted my greys perfectly!!! 0 of 0 people found this review helpful. Did you? |
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I LOVE IT!!!I loved the color brush in the kit too! COLOR IS PERFECT!! I loved the instructions, and I loved sticking them up on my mirror. I am glad it's not too thin and runny. I've never just colored my roots before. So I appreciate the expert direction from you!! THANK YOU!! 0 of 0 people found this review helpful. Did you? |
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ColorLove love my hair color! 0 of 0 people found this review helpful. Did you? |
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I tried my new colour last night.I did my hair for the first time with esalon and was really happy with the results, my hair feels in really good condition considering I coloured it at home.. I am very happy with the colour too.. I am going to see how my hair feels and if the colour holds well over the next few weeks. Really pleased up to now though ! 0 of 0 people found this review helpful. Did you? |