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Custom Colour Set
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67 758 Verified Client Reviews |
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The best hair coloring.This is the best home coloring product I have ever used. It is easy to use and I got the best color, even with the first go-round. No adjustment was necessary. I’m a true believer. 0 of 0 people found this review helpful. Did you? |
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Beautiful colorColor was exactly what I was looking for. My colorist understood what I wanted. Color also does not turn brassy like some other brands that I had previously used. 0 of 0 people found this review helpful. Did you? |
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Beautiful color!Really surprised how much better this color was compared to the most expensive box color from store. Have tried them all. Hair also feels great. 0 of 0 people found this review helpful. Did you? |
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Easy with great results.The instructions were easy to follow. My hair felt healthy after coloring. Before using other products my hair did not feel health after coloring. Loved the color. 0 of 0 people found this review helpful. Did you? |
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Beautiful ColorI really like the new color, it is perfect! So pretty. (Medium Brown, Ash Mahogany) Thank you! 0 of 0 people found this review helpful. Did you? |
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Loved my new colorDecided to try a more golden tint for spring and it was perfect. I was afraid it was going to be orange but it was a hint of gold instead. Perfect and my hair feels great like it wasnt even colored.. totally natural. But I didnt get the hair clips or bowl or cape... 0 of 0 people found this review helpful. Did you? |
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Does it’s jobWorks great Just wished it lasted longer 0 of 0 people found this review helpful. Did you? |
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Love the color but was wanting gold/copper highlightsPerfect color,but wanting copper or gold highlights. 0 of 0 people found this review helpful. Did you? |
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flat and orangeyJust received and applied my newly adjusted color that was to remove the copper tones in my previous color. The instructions had me only doing my roots. Now the ends of my hair are the dark golden blonde I want and the roots are a flat orangey brown. I may need to go to a professional salon to have it fixed. Not happy. Left a message with my issues but not sure if anyone reads the request until my next color is due. Can't keep it until then. Frustrating. Update: I received an email from the company stating that they were refunding my money but had no solution for fixing my hair. Very upsetting! They actually just said they were ending my automatic shipments of hair color and tough luck. Despite their response below, they did not work with me to find a resolution and have my hair looking its very best. Could not be more disappointed with their customer service at this point. 2nd Update: They basically told me I am lying about the way my hair turned out. Please run to Madison Reed. This company's customer service is atrocious. Do not give them your money. 5 of 5 people found this review helpful. Did you? |
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A little too brightThe roots are a little too bright. I LOVED the ends color. Can you make the root color the same darker red as the ends? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |