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Custom Colour Set
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67 758 Verified Client Reviews |
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After 3 tries they still didn't get the color right.Not only was the color not quite right, the product left a residue on my hair that felt waxy and it stained my scalp. they told me to try rinsing with baking soda, which I did, although that helped somewhat I still wasn't pleased with the feel and I really don't need another step while coloring my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNatasha - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t turn out as expected.Color was much darker than expected. Strand test was ideal. But my hair was balayage and my hair is just a darker form of it now instead of one solid color. The color was darker than the photo I chose for the color I wanted. It had more red than anything. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTori- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Great Color!I love the color I received. The additional bottle for my ends was perfect and the result was exactly what I wanted! 0 of 0 people found this review helpful. Did you? |
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Love it!This is a perfect match to my hair color and it also preserves my highlights! Thank you! ❤️ 0 of 0 people found this review helpful. Did you? |
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Perfect MatchI was nervous to try a new brand. I had to wait until I didn't have any pending engagements in case the color was off. The color was a perfect match. Will be happy to receive my color delivered to my door as I have been having a harder and harder time finding the color I needed in the store. I was going "store hopping" to find my color and who has time for that. Many thanks to my sister for turning me on the eSalon! 0 of 0 people found this review helpful. Did you? |
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ExcellentSo much better than store bought 0 of 0 people found this review helpful. Did you? |
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Best decision everColor was exactly what I wanted and hadn’t been able to find on a shelf! It lasts longer than either a salon coloring or drug store product. I get compliments all the time on my hair. 0 of 0 people found this review helpful. Did you? |
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no dark endsThis hair color is great. Don't get the dark ends like with store colors. Perfect blending as I only do roots 0 of 0 people found this review helpful. Did you? |
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AWESOME!!I've had my hair salon colored several times in the past. Nothing would cover my silver haired halo & keep it covered for longer than 3 weeks. When I came across eSalon, I was impressed with all I had read. I placed my order right away. There was a slight issue, but once I spoke with Customer Service everything was adjusted and fabulous! I'm going to continue to order until I stop coloring my hair. 0 of 0 people found this review helpful. Did you? |
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I love EsalonSo far my color has turned out great everytime I use it. It's softer and healthier I'm going to stick with this product thank you Esalon for being here for us. 0 of 0 people found this review helpful. Did you? |