67 758 Verified Client Reviews |
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Love the colorThis is the 2 x I have used the hair color. Love the color. It actually surprised me how close to what I wanted the color to be. 0 of 0 people found this review helpful. Did you? |
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very happy with my hairI was very pleased by my purchase... Didn't think it would be this nice!... it had no strong oder.. it was thick enough to be easy to use... I received compliments the first day!... thanks!... didn't expect this to be such a great experience!.. 0 of 0 people found this review helpful. Did you? |
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ColorI love that I dont have to spend alot of money at a salon. I love that it has a good smell unlike the color smell in the hair salons. 0 of 0 people found this review helpful. Did you? |
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Really impressed!This was my first time coloring my hair at home 2 days ago and was very nervous. Have had my hair colored in salons for 20 years. My hair length is below the shoulders and very thick, it was a little awkward for me doing the roots in the back of my head. The challenge was worth it in the end. I love the color of my hair, looks just like when I would have it done in the Salon. Hair is also really soft and silky feeling too, Looking forward to seeing how long this color product lasts compared to Salon. Even more so look forward to saving all that money every 5 weeks! Loved the little kit too! 0 of 0 people found this review helpful. Did you? |
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Great gray coverage !I love how this really covered my gray hair. I don’t see any gray anywhere especially by my hair line. My hair feels soft and has a great shine. Though I think this color might be a little too dark for me ( looks almost black ) I will see how it is after a week. Then I will have to re-configure my color. There was plenty of dye to color my long hair . Love the cape , glad I ordered it. 0 of 0 people found this review helpful. Did you? |
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LoveI love the product. It did come out a little bit darker then I thought it was going to be but I love it. I think I may have to wash it 2ce because it feels a little greasy/ sticky but I don't believe it's the product. I think it's just me 0 of 0 people found this review helpful. Did you? |
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LightsIf I make an order for dye and lights, How I do, it dyed my hair and the lights will go dark, will not it? then I go back I make the lights? can you please me how does it work? that's why I only want the lights for this month Thanks 0 of 0 people found this review helpful. Did you? |
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Hair feels horribleI really do not like how my hair feels after using the product. I issued the shampoo and conditioner supplied and it just feels awful. It almost feels like damaged hair and it dried dry and like their is product still on it. I have used home dyes before so know how to completely remove all trace of dye. The colour is a little brassy at the roots which has also disappointed me as especially mentioned that I needed to avoid that so deliberately chose an Ash colour. I will not use this again, so unhappy I think it will take ages for my hair to feel good again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMonique- Thank you so much for sharing your feedback. We are always striving to improve our products, and your input matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Asked for Light Strawberry Blonde and Got Dark Red and Ends are Still Blonde!Exactly. Texture good but the rest not! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No where near my desired colorI was so excited to see a site that customizes my own hair dye...but when I colored my hair it came out so much darker than what I had wanted. I think a boxed hair dye would've done a better job and definitely would've been cheaper! 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsEsther- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |