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Custom Colour Set
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67 625 Verified Client Reviews |
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So far,so good!The color never changed even on the week 7 0 of 0 people found this review helpful. Did you? |
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Did not like the colorIt did not cover all of the gray and was dull. Also was not auburn enough. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love the colorIt didn’t cover my gray hair in front even though I put more color on and left on longer 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Lisa, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Trying something newI changed from another home coloring brand. I’m so glad I did. I colored my hair last week and love the results. My hair is softer the color is a match to color shown in photos. The other brand was always so much darker than what the photos showed. Really good grey coverage. 7 of 7 people found this review helpful. Did you? |
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Perfect Color for my hairVery easy to understand how to use and fast shipping! Beautiful dark brown color 4 of 4 people found this review helpful. Did you? |
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Terry's Hair colorI really like the product. It is easy to apply, and the color looks great. My only objection is the shipping is always late. Not saying it's the company's fault, but I can get another hair color (Madison Reed) much quicker. 0 of 0 people found this review helpful. Did you? |
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CoverageThe color is over by it does not cover my greys 0 of 0 people found this review helpful. Did you? |
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Grey still therePackaging was really nice but when I used my colour was not satisfied 😕 did not cover my greys left it longer still the same was very disappointing 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Saila! We are sorry to hear your greys weren't fully covered. Please check your emails, we just got back to you to help you further. |
Not Enough dyeMy hair is thick and half way down my back so one bottle of color wasn't enough to cover all the red so now there are blotches of red in with the brown. Not happy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDanielle - We're truly sorry that our color did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to remedying this for you. Keep an eye on your inbox for more details. |
Great product- too dark for meThe product is easy to use and covered most of my grays. This color was too dark for me, more solid black than dark brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Lory, Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. (: |