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Custom Colour Set
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67 758 Verified Client Reviews |
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Good stuff!I'm a hard case. My originally black hair is now snow-white, and it's very coarse and wavy, and it tends to get very dry and frizzy if I don't keep it well-conditioned. I now dye it a dark brown, but I usually get hot roots no matter how careful I am. My white hair just doesn't take color well, and it's nearly impossible not to overlap previously colored hair with dye (for me, anyway). So I get lighter roots unless I dye it all jet black, and I'm afraid my goth years are long over. To top it all off, my skin is kind of sensitive and dye often burns my scalp. I've had to rinse dye out before it set because my scalp couldn't take it. The color didn't burn my scalp (yay!), and for once my regrowth actually blends in with the rest of my hair. I've only had that happen before when I visited the salon, where my stylist is brilliant but color is expensive. Anna, my ESalon colorist, actually managed to blend something that colored my white roots a nice dark brown. Go Anna! You can tell your boss that I said you were awesome. I've thought of lightening my hair by one shade, and I'd feel confident about asking you for advice. I also appreciated the detailed instructions in the package and online. Points to your content department. I'd have given this purchase five stars, but one little thing bothers me. I felt there was a bit of overpackaging for the sake of presentation in my order. I'd rather receive a package that wasn't quite so pretty and didn't use molded plastic. I imagine the small tubes of shampoo and conditioner save ESalon money, but I appreciated that they weren't plastic bottles. If ESalon would cut back on the plastic, I'd feel much better about future purposes. I realize this is a problem with pretty much any home hair color, but I'd feel better about my purchases if ESalon used more sustainable packaging. As it was, I felt a tiny twinge of guilt and considered ordering less often to minimize waste. 0 of 0 people found this review helpful. Did you? |
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Perfect colorI was a little disappointed with my first hair color but the color was adjusted and it was perfect my husband loves the color too Super happy 0 of 0 people found this review helpful. Did you? |
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Color Red ReviewI love the color but it is not lasting more than 2 weeks b4 I have to redye. Do not want to put that many chemicals on my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChris - We're truly sorry that your hair color did not last as long as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not what I expectedI ordered a dark chocolate brown being that this is the color I both dye my hair with at home and what I ask for in the salon. I recieved my box and followed the directions exactly and yet when I finished my roots where a medium bright red and none of my gray was covered. Now I have to pay more to fix this. Will be cancelling my subscription. The shampoo was very pleasant. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRachel - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
PerfectThis is my second time. Adjusted the color and it's perfect. Could not believe I got my color back. 0 of 0 people found this review helpful. Did you? |
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Beautiful, Easy and Great Price!eSalon is so easy to do. Mine turned out beautifully! I'll definitely do it again. 0 of 0 people found this review helpful. Did you? |
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Fantastic and long-lastingI’ve been using eSalon for a while now and it’s the best home colour I’ve ever had. I’m super lazy so stretch the gaps between colouring as long as I can and I’ve noticed how much better the formula looks, even towards the end. It’s great for covering greys and is very simple to use. 0 of 0 people found this review helpful. Did you? |
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Great just like a salon!!!Looks like a professional did it!!! Very happy with the results! 0 of 0 people found this review helpful. Did you? |
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FabReally intensifies the color 0 of 0 people found this review helpful. Did you? |
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Loving itIt takes 30 Minutes unstead of 2-3 hours spending time at the hair dresser and the result is even better!!! 0 of 0 people found this review helpful. Did you? |