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Custom Colour Set
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67 758 Verified Client Reviews |
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Color looks naturalI think I have the right color and am getting compliments regarding color and shine 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSherri - Thanks so much for your feedback! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring! |
EffectiveI like the color and the kit. I usually don't need as much as you get but it does last me for two coloring instead of one. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelly - Thanks so much for your feedback! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring! |
I Love thisI was very skeptical when I first ordered my eSalon hair kit several months ago.... I am so thrilled with this new product. My hair looks so amazing, the color is so natural and the Grays are all covered. No need to hide my hair under hats anymore 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLou Ann - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Amazingly Rich Hair ColorI was very, very pleased with my hair color. Thank you, very much. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnnie - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Hair colorHair color is perfect. Thank you. Can I please request moving my standing order up to receive two weeks earlier than I am now. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVictoria - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
"Lightening" not quite as advertisedI wanted to test eSalon's ability to lighten up to 2 shades as advertised, so I requested medium ash blonde as my color; I was going from light brown virgin hair. My color stylist (who I don't blame for the issues I had, just to be clear!) followed up with an email letting me know that the color may not be as cool-toned as I was hoping for, and they provided me various options. I chose to go ahead with my intended color, feeling totally fine that achieving a true ash tone wouldn't be likely. What I wasn't expecting was my hair staying the exact same tone, but turning a brassy orangey-red! Really not sure why 15 volume developer was used in a situation where a full 2 levels of lightening is desired; you almost always need at least 20 volume, and even that can sometimes only get you 1 shade lighter. Didn't burn my hair off or do much more than eat up a few hours of my day because the $10 deal was dirt cheap, but I overall really don't recommend this service for any sort of lightening. Darker colors are probably much more successful! I'll be skipping eSalon in the future and am heading to a real salon soon to get this fixed up. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAshley M. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Easy hair colorI tried eSalon since moving further away from the stylist that I used to love. I thought it was really easy and simple to do at home and didn't make the mess that I remember dyeing my hair at home sometimes did. The color was a little darker than I thought but it grew on me after a few days. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRobin - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
OrdersThey are timely sending the next order but, they ignore when requested to stop sending. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarol - Thank you for your feedback. We apologize for the disappointing experience you had with adjusting your order dates. We value every client, and look forward to providing you with a schedule that better suits your hair coloring needs. Keep an eye on your inbox for more details. |
It was okayThe color didnt stay long i know if i was not right shampoo but it was alright. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSharon - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Unsatisfied/disappointedDidn’t cover my grays 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsRachel - We are sorry to hear that your gray's were not covered. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |