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Custom Colour Set
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67 758 Verified Client Reviews |
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thanksThank You the color is great 0 of 0 people found this review helpful. Did you? |
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Lasting, beautiful color.At first it seemed a bit dark, but within a week it had softened to the perfect shade. And it’s lasting better than anything I’ve tried for years, including professional salon service color. The smell was a bit strong, but I think it’s worth it for lasting color that doesn’t pull brass from my medium brown. 0 of 0 people found this review helpful. Did you? |
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Satisfied with colorI am happy with the color but I cannot get all my grays to cover. Very frustrating to say the least 0 of 0 people found this review helpful. Did you? |
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Finally my desired colorWas trying for years to get my natural color; I finally found it here, 0 of 0 people found this review helpful. Did you? |
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i likeI wish it was a darker purple in stead of a fusia pink 0 of 0 people found this review helpful. Did you? |
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waste of timeAfter a long phone conversation with my colorist I am so disappointed with my color. I even sent a picture and they still managed to get it wrong. My color is way too dark and I do not think I could have been any clearer. Now all the money I spent on highlights is gone because of the color. So disappointed!!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Don’t like the colorIt doesn’t cover the whites well. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPriscilla - We are sorry to hear that you were disappointed by the coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Needs AdjustedIf you can look up the first order there were two colors in it, I think if the color was in between those two colors it may be perfect. The last order was too dark. Also when I’m out in the sun I get red and blond highlights naturally, maybe helpful to know. Thank you so much! I did upload a newer photo. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichele - Thank you for your feedback! Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further. Keep an eye on your inbox for more details. |
Where’s the copper?Barely any copper at all. Looks mainly dark blonde. Nothing like the beautiful dark blonde copper golden color 7.43 I chose. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMisty - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Prefect colorBeautiful color with great color match, shine and softness! Love it! 0 of 0 people found this review helpful. Did you? |