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Custom Colour Set
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67 740 Verified Client Reviews |
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Hair colorIt looks great until a wash it a few times then my gray starts to show threw around my face and in my part. I guess it’s just hard to cover gray... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRhonda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not impressedAlthough I like the personalized service the product left my hair super dry and frizzy and after a week with permanent color my grays are starting to show through. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
terrible.My gloves had half the thumb cut off when I opened it. The hair color didn't cover my roots or the red my hair was before using this product. Terribly unsatisfied and I won't be using again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDanielle - Thank you for your feedback. We apologize for the disappointing experience you had with us. Our Color Happiness Guarantee is something we take seriously, and we want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didn't cover greyWant to cancel my account 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCatherine - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Cancellation not honoredI was told that I can cancel at any time. I cancelled after the first order and this company continued to bill my credit card. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVonzelle - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great for covering greys all over!!!Very grateful I was recommended to ESalon. Not only did this product cover all my greys effortlessly, this was my very first time coloring my hair on my own...I was sure I would mess this up..but no...the directions couldn't be easier....I will continue to color at home....saving so much money and my hair looks amazing! Thank you so much! 0 of 0 people found this review helpful. Did you? |
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Great for brassy hairQuick delivery, ample amount of product for shoulder length hair and clear instructions. Some gray remains but over all color looks and feels good. 0 of 0 people found this review helpful. Did you? |
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GreatGreat coverage, colour and shine 0 of 0 people found this review helpful. Did you? |
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Great colorI love the color, it really matches my natural color which is what I wanted. 0 of 0 people found this review helpful. Did you? |
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Beautiful color matchI love it. It matches perfectly 0 of 0 people found this review helpful. Did you? |