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Custom Colour Set
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67 740 Verified Client Reviews |
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could of went to drug store alot cheapersent dark auburn 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMolly C. - We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Nothing like I orderedVery disappointed, Color was supposed to be a bright copper blond but it barely covered my grey roots and regrowth and left them a horrible light brown and the rest of my hair it dulled and darkened the bright copper it already was. I used to use a garnier nutrisse color in vibrant light copper 74 but they stopped making it in the usa so I have been buying it from the ukraine on ebay where it is sold under a different name, I was hoping esalon might be my answer but unfortunately not. It looks like I am going to have to pay to go and get my hair sorted out now at a salon as I dont know what to do with the way it has turned out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVivian T. - Thank you for your feedback. We are so sorry to hear we haven’t met your expectations, and would like the opportunity to set things right. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not right colorI always love my hair color. They always make my color the way I want. But this past order it was wrong. My color is mahogany. Last order the color looks more like black! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria C. - We appreciate your feedback and we are glad that our Color Team could help you find the right color formulation. Thank you for your patience. |
Damaged HairThis was my second time to color my hair with E-Salon. I followed the directions and after I shampooed and conditioned my hair, I had to wash it again and it still felt waxy. Couldn’t get all the color out. Called customer service and they suggested I use baking soda with the shampoo and that should take care of the issue. While it helped, I still had to wash my hair 2 more times, so 6 times in all to get all of the color out and I was left with damaged hair. I called back again and they said they would send me some repair shampoo and conditioner. Before this I had hair below my shoulders and I ended up having to cut my hair short to right at my neckline because it was so damaged. I will not be using this product again. 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsVivian B. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love~LoveLove the rich dark brown. No reds, which I've finally gotten rid of. Thank you Ladies your Amazing!!! 0 of 0 people found this review helpful. Did you? |
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Love love this colour!100% try this! My salon colour stung my scalp but I persevered bcos the colour was good - tried Esalon honestly the colour is perfect and no stinging not even a tingle!! So glad I found Esalon 100% recommend! ❤️ 0 of 0 people found this review helpful. Did you? |
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Amazing !So impressed with eSalon the hair colour is amazing! 0 of 0 people found this review helpful. Did you? |
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Great service and great colorVery happy with results 0 of 0 people found this review helpful. Did you? |
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Easy and beautiful results!Love love!!! 0 of 0 people found this review helpful. Did you? |
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AwesomeAwesome color, easy to apply. First time for using esalon and glad I did. Victoria R 0 of 0 people found this review helpful. Did you? |