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Custom Colour Set
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67 740 Verified Client Reviews |
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Need a little brighter color its dull lookingI really is dull i want more shine and brighter color i would send a picture after color is on but dont know how on this page 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrenda B. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not happy at allMy roots are two shades lighter then the rest of my hair. I wasted my money and time both times I colored my hair with this product. Also it was not as bright and red as requested. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelly T. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Not the color I chose! Burning scalp!I ordered the dark brown violet pearl and even uploaded a pic of my current color. My after-color hair has absolutely no violet to it, it’s brown and brassy red. I’ve been coloring my hair for 15 years and have never had my scalp burn after the way it it did with this color. I’m overall very unhappy and upset that I ordered the permanent color before trying it out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKate R. - Thank you for your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Terrible productThis product didn’t fully stick to my hair. It is patchy and there are parts that don’t even look dyed after I followed the instructions word for word. I am very disappointed and now I have to go and get it fixed professionally. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBryn F. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
not quite that colorThis product is perfect. It was very easy to use it. But.! I got not quite that color of my hair which I wanted( Color is more brown than I expected. I want more red 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHanna S. - Thank you for your feedback! We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Beautiful color, easy to applyLove the color, got really even and smooth. Was easy to apply with the tools from the set. 0 of 0 people found this review helpful. Did you? |
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Best hair colourI tried it and loved it so easy to use 0 of 0 people found this review helpful. Did you? |
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ColorThank you. The best purchase I’ve made for myself. Complete coverage and longevity even after a few washes. 0 of 0 people found this review helpful. Did you? |
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Excellent productI really enjoy my new color. It is so close to my natural color. It seems to be lasting and not fading. 0 of 0 people found this review helpful. Did you? |
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No heavy chemical smellNot only did I like that there was great coverage but the best part was that they're isn't a heavy chemical smell 0 of 0 people found this review helpful. Did you? |