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Custom Colour Set
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67 740 Verified Client Reviews |
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Hair lossEverything was great except for one critical thing: my hair shed like crazy. At my age, I can't afford to lose additional hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJane J. - Thank you for your feedback. We apologize for the disappointing experience you had with our hair color. We look forward to providing you with a product that will better suit your needs. Please, keep an eye on your inbox for more details. |
Color was way wrongMy color was way too dark. The bottle said light brown, but now all my gray is dark brown, and my natural is screaming with lots of red undertones. They included some ash in the light brown, as I specified that my hair is prone to red tones, but there was clearly not enough. Unfortunately, because all the salons are closed due to quarantine, I have to live with this color for a while until I dare to try to correct it. I had misgivings going into this given how everyone's level of experience with color is different, and this was exactly what I feared would happen. Thankfully, I don't have to go to work, but it's still quite upsetting. I will not be ordering again. **** I can't seem to find a link to discontinue my orders, so be aware they make it hard for you to stop. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSTACY R. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Our Color Experts have been in contact via email and will be happy to assist in this process. |
SatisfiedThis is the first time I’ve ordered hair color in the internet. I’m more than satisfied. The color was exactly as I described it. Actually, perfect! All the included items and directions are fool proof. I’ll be ordering again in 4 to 5 weeks. Thank you! 1 of 1 people found this review helpful. Did you? |
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LoveitI love my new color, it covers every grey, my hair is so shiny.... I love esalon products.... Makes a girl feel pretty 0 of 0 people found this review helpful. Did you? |
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Best hair color I've ever had!!!Fast, easy, affordable... best hair color for me EVER! I can't ever remember my hair being this shiny!!! As long as there is e.Salon, I am never spending $145 for so-so, 3 hour hair appointments again!!! Presentation box was very well done, instructions easy....I can't say enough good things! If only I could get an e.Haircut! Lol! Thank you! Thank you! Thank you! 0 of 0 people found this review helpful. Did you? |
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Custom colorYour custom colors are great! Keep up the good work. 0 of 0 people found this review helpful. Did you? |
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Great ColorGreat Color and easy to use. 0 of 0 people found this review helpful. Did you? |
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Very goodGreat product. Lasts longer than store bought hair coloring kits 0 of 0 people found this review helpful. Did you? |
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Would do againI’m very happy with the results! It’s the color I was imagining, and my hair is so shiny! I would use this product again. I accidentally made a mistake, wasn’t paying attention and used the “ends” color on my roots... but I’m still in love with how it turned out!! It’s what I was looking for. Thank you Tamara from eSalon 0 of 0 people found this review helpful. Did you? |
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Color me happy!Love the color!!!! And it is SO shiny! I've had quite a few compliments on it. 0 of 0 people found this review helpful. Did you? |