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Custom Colour Set
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67 610 Verified Client Reviews |
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Poor customer serviceReally Unimpressed with customer service Ordered hair colour well over a week ago and it didn’t get despatched. Decided to go to hairdresser instead and tried to cancel the order as it says you can by phoning. Phone was not answered so repeatedly emailed and filled out contact form. Those were also not answered so now they have sent the colour very late which I no longer need and I have wasted over £40. They have not responded to any of my contacts. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Nina! We are so sorry to hear you haven't been able to speak with us to cancel your order. Please check your emails, we got back to you to help you further. |
Wrong color once againMy hair turned out extremely red, when it was supposed to be more blonde 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelinda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Natural looking colourFantastic customer service from Sarah at esalon. Great, well packaged colour set with helpful instructions. The mixed colourant and developer was an easy to apply cream consistency that didn't drip or smell as strong as some hair dyes. My hair doesn't seem to have been damaged by the product and the end result is very natural looking. 7 of 7 people found this review helpful. Did you? |
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Color Change.Sarah I love the dark brown Pearl mahogany color. Thank you for your professional expertise. It’s a beautiful rich color and brings out the red highlights in the sun. Josette 3 of 3 people found this review helpful. Did you? |
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Changed colorI am much happier with my new color. 5 of 6 people found this review helpful. Did you? |
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great colorI love how the color turned out. Thank you I highly recommend 1 of 1 people found this review helpful. Did you? |
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Check that colourLove this colour. I am normally a natural medium to light blonde, fighting the battle of the grey. I ordered light blonde pearl mix. I was afraid my colour would come out too light but was pleasantly surprised by the darker colour that was achieved and about the battle? I'm winning lol. I can't believe how easy it was to apply the product and the final result was so natural looking. It covered the grey and gave my hair life again. Looking forward to my next shipment with highlights and maybe a fresh cut at the same time. Thank you eSalon! 1 of 2 people found this review helpful. Did you? |
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Light BrownI love this color! It matches my natural color so well. It also covers grays really well and I have a lot of gray. I'm sold on Esalon 0 of 0 people found this review helpful. Did you? |
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Beautiful color!My first experience with the coloring was so- so, which was my fault as I didn’t clearly explain what I was looking for. This last experience was PERFECT! The light blonde is exactly what I wanted! The actual application was super easy (my boyfriend did it!) and there was little to no chemical smell. My hair is thick and shiny and super healthy! I am super impressed and will definitely be ordering my color again. 0 of 0 people found this review helpful. Did you? |
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Nailed itI feel like the color came out EXACTLY like what I asked for. I am thoroughly impressed! 0 of 1 people found this review helpful. Did you? |