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Custom Colour Set
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67 726 Verified Client Reviews |
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disappiontedcolor much darker then i would like 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarabara- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
MehI just didn't like the color. It wasn't what I was expecting. That's why I cancelled my plan. The color was like very mousy. My hair looked dry not shiny. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBianca- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
3rd try is still NOT Correct!I have discussed my color preference, sent pictures and my color is still not rght. It is darker each time! I would like to cancel my subscription. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsZona- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Custom Color Change RequestColorist got the requested change perfectly! 1 of 1 people found this review helpful. Did you? |
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Amazingly perfect color match!The product Stephanie mixed for me matched my hair color preferences perfect! I love your company! 1 of 1 people found this review helpful. Did you? |
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Pleasant surpriseHave used an expensive salon for years. No need to ever again. This is the most natural look I’ve seen. 1 of 1 people found this review helpful. Did you? |
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AmazingThe color is perfect. My hair is soft and shiny and it actually has highlights. Will definitely recommend. 0 of 0 people found this review helpful. Did you? |
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I can't believe how good the color is or how easy it was to cover my gray!I am fan for life. 0 of 0 people found this review helpful. Did you? |
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Perfect!So happy with the color. M roots and ends match perfectly! I am alway so nervous about my roots because they are so gray and light that even the hairdresser sometimes winds up making them pinkish. It was a long process to do roots and ends but no longer than in the salon and I saved so much $! I am super thrilled and can’t wait to do my roots again! 0 of 0 people found this review helpful. Did you? |
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Best Hair ColorI have been going to the salon to get top highlights for about 7 years. I felt like the highlights are played out and with the coronavirus, it was the perfect time to color my hair. I first did a box dye of light brown. It was one color on the top and one color on the bottom. I couldn't wait to get rid of it. I found esalon while doing a google search. I loved the questions they asked and the photo request. They even personally contacted me. This was all making this company super professional. My color arrived in a nice box, it came beautifully packaged with a one time free color. We followed the directions easily. It was easy to apply, smelled nice and worked wonders. I am IN LOVE with my medium brown mahogany color. My husband LOVES it too! I am so thrilled that I can have salon done hair from home without paying the high amount of money. I look forward to my next box (6 weeks) and I might even add a few extra goodies to that box! 0 of 0 people found this review helpful. Did you? |