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Custom Colour Set
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67 726 Verified Client Reviews |
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Roots not fully covered, greys still visibleIt made my lockdown hair look better but didn't quite do the job. Greys still visible and roots look diff colour to ends, but it looks OK. I followed the instructions and I know how to dye my hair, I used to do it all the time, but I think I'll stick with the actual salon for now! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEmma P. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Missing items in packageMissed pair of gloves and shampoo and conditioner. Really like the product but not happy with this inconsistency. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMegan- We’re so sorry to hear that you were disappointed by your recent Color Kit. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn’t cover my gray hairI am a little disappointed about this, I know my gray hair is alot and it is evrywhere but still i kept the color as much that I can handle for almost 50 mins and I see gray hair after I washed it :( and after one week I started to see my gray roots back! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBian- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Everything you need all in one box.I absolutely love the custom colour sets, there is everything you need to apply your colour in the box and the instructions are simple and clear. Being able to make adjustments to your next colour based on results is brilliant. The colour itself applies really well and leaves hair feeling in really good condition afterwards. 0 of 0 people found this review helpful. Did you? |
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So pleased!I was so excited when I received my kit. I love how everything is personalized just for you. I feel like the hair color is great quality and my hair looks great! I have received lots of compliments! Thank you! 0 of 0 people found this review helpful. Did you? |
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Its wonderful.Perfect color. Hair remains soft or even softer after use. Love it 0 of 0 people found this review helpful. Did you? |
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Nailed itMy colorist nailed the color for my gray coverage on the first order. I believe sending a photo really helps them to identify the right mix. I appreciate the questions I got about the match from the very beginning and how to make any adjustments, if needed. 0 of 0 people found this review helpful. Did you? |
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My hair feels great !!The color was perfect & Gray coverage good. The instructions were thorough. Best part is how my hair feels. Healthy & glossy. 0 of 0 people found this review helpful. Did you? |
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Thank you for coming up with thisLove the color and the idea you can do it all at home 0 of 0 people found this review helpful. Did you? |
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Love my color!This product was exactly what I explained I wanted. Perfect match to my hair and totally covered the greys! Instructions were very detailed and very helpful. 0 of 0 people found this review helpful. Did you? |